Department Manager - Windsor

H&M; Windsor; On-site; GBP 30,000 - 40,000; Full time

Job summary

H&M is seeking a permanent Department Manager for their Windsor store. This role involves leading a department, ensuring top customer experience, and managing team performance. With a strong focus on profitability and safety, candidates should be flexible and experienced in retail management. Attractive employee benefits and development opportunities are also offered.

Benefits

Staff discount card

Incentive Program – HIP

Attractive benefits and development opportunities

Qualifications

• Management experience in a customer-facing environment.
• Experience of leading and managing teams.

Responsibilities

• Oversee a department to support sales and profit.
• Evaluate team performance and provide feedback.
• Ensure compliance with health & safety and legal standards.

Skills

Management experience

Customer-first mindset

Passion for profitability

Job description

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This is a permanent position offering 39 hours per week. The position is based in the H&M Windsor store in the Windsor Yard shopping court.

Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the sales and profit of the store and, along with your team, deliver a customer-first experience.

Key responsibilities:

• You lead with a vision to secure the best experience for all our colleagues and customers.
• You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
• You analyze and follow up on sales & profit KPI's for your department.
• You ensure health & safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers' safety.

Qualifications:

• Management experience in a customer-facing environment.
• Previous experience of leading and managing teams.
• A passion for profitability and people.
• A customer-first mindset.

Additional Information:

Availability 7 days, fully flexible, including weekends.

Benefits:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All employees receive a staff discount card, usable on all H&M Group brands in stores and online. Brands covered include H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. In addition, employees are included in our H&M Incentive Program – HIP. More details are available about the program.

Our local markets also offer various competitive perks and benefits, which may differ by employment type and country.

Inclusion & Diversity:

H&M is part of H&M Group, committed to creating inclusive, diverse, and equitable workplaces. We value a workforce that shares knowledge, experiences, and ideas, which positively impacts our ability to address challenges and serve our colleagues and customers worldwide. We kindly ask applicants not to attach a cover letter, as these can introduce unintentional biases.

Company Description:

H&M Group is a family of brands including H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. We are dedicated to meaningful growth and sustainable lifestyles, aiming to re-imagine fashion and reshape the industry. Learn more about us here.

H&M offers the latest styles, unique designer collaborations, and affordable wardrobe essentials, emphasizing quality and sustainability at the best price. Learn more about H&M here.