Department Manager - Windsor

H&M Group; Windsor; On-site; GBP 28,000 - 40,000; Full time

Job summary

A leading company in the fashion industry is seeking a Department Manager for their Windsor store. The role involves leading a team, driving sales, and ensuring compliance with safety standards. Candidates should have a background in management and a strong commitment to customer service.

Benefits

Staff discount card for all H&M Group brands

Participation in H&M Incentive Program - HIP

Qualifications

• Experience managing in a customer-facing environment.
• Track record of leading and developing teams.

Responsibilities

• Oversees department to support sales and profit.
• Evaluates team's performance and provides feedback.
• Analyzes sales & profit KPIs for the department.

Skills

Management experience

Customer-first mindset

Team leadership

Passion for profitability

Job description

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Company Description

Job Description

This is a permanent position offering 39 hours per week. The position is based in the H&M Windsor store in the Windsor Yard shopping court.

Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the sales and profit of the store and, along with your team, deliver a Customer First Experience.

Key responsibilities:

• You lead with a vision to secure the best experience for all our colleagues and customers.
• You evaluate your team's performance, provide regular feedback, and support their development and training for succession planning.
• You analyze and follow up on sales & profit KPIs for your department.
• You ensure health & safety, legal, and security standards are in accordance with H&M standards and local laws to ensure the safety of all employees and customers.

Qualifications

We are looking for people who have:

• Management experience in a customer-facing environment.
• Previous experience of leading and managing teams.
• A passion for profitability and people.
• A customer-first mindset.

Additional Information

Availability is fully flexible 7 days a week, including weekends.

Benefits

We offer attractive benefits at H&M Group with extensive development opportunities worldwide. All employees receive a staff discount card, usable on all H&M Group brands in stores and online, including H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Additionally, employees are included in our H&M Incentive Program - HIP. More details about the program can be found here.

Besides global benefits, local markets offer various competitive perks, which may differ by employment type and country.

Inclusion & Diversity

H&M is part of H&M Group, committed to creating inclusive, diverse, and equitable workplaces. We value a workforce that shares knowledge, experiences, and ideas, which positively impacts our approach to challenges and customer relations. We aim for a fair and unbiased recruitment process and kindly ask applicants not to include cover letters, as they may contain unintentional biases.

Company Description

H&M Group encompasses brands like H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Our people drive our growth and commitment to sustainable lifestyles. Join us to re-imagine fashion and reshape the industry. Learn more about us here.

H&M offers the latest styles, designer collaborations, and wardrobe essentials, with a focus on sustainable fashion at the best prices. Discover more about H&M here.