Department Manager - St Albans

H&M; St Albans; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading company in the fashion industry is seeking a Department Manager for their St Albans store to oversee department operations and enhance customer experience. This permanent position requires strong management experience and a customer-first attitude, offering a salary range of £28,000 to £34,000 annually, alongside attractive employee benefits.

Benefits

Staff discount card for all H&M Group brands

Participation in H&M Incentive Program

Qualifications

• Management experience in a customer-facing environment.
• Previous experience of leading and managing teams.
• A passion for profitability and people.

Responsibilities

• Oversee department performance to support sales and profit.
• Lead team performance evaluation and training.
• Ensure adherence to health & safety and legal standards.

Skills

Management experience

Customer-first mindset

Team leading and management

Passion for profitability

Job description

Job Description

This is a permanent position offering 39 hours per week. This position is based in the H&M St Albans store.

Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the sales and profit of the store, and along with your team, deliver a customer-first experience.

Key responsibilities:

• You lead with a vision to secure the best experience for all our colleagues and customers.
• You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
• You analyze and follow up on sales & profit KPI's for your department.
• You ensure health & safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers' safety.

Qualifications

• Management experience in a customer-facing environment.
• Previous experience of leading and managing teams.
• A passion for profitability and people.
• A customer-first mindset.

Additional Information

Availability 7 days, fully flexible, including weekends.

Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities worldwide. All employees receive a staff discount card, usable on all H&M Group brands in stores and online. Brands covered by the discount include H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Additionally, employees are included in our H&M Incentive Program – HIP. You can read more about the program here.

Besides our global benefits, local markets offer various competitive perks and benefits, which may differ by employment type and country.

Inclusion & Diversity

H&M is part of H&M Group. We are committed to creating inclusive, diverse, and equitable workplaces. Our teams should reflect a variety of backgrounds, experiences, and ideas. A diverse workforce positively impacts how we address challenges and relate to colleagues and customers worldwide. All diversity dimensions are considered in our recruitment process.

We aim for a fair, unbiased process and kindly ask applicants not to attach a cover letter, as they may contain information that can trigger unintentional biases.

Company Description

H&M Group encompasses brands like H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Our people are key to our growth and commitment to sustainable lifestyles. Help us re-imagine fashion and reshape the industry. Learn more here.

H&M offers the latest styles, designer collaborations, and affordable essentials. Our mission is fashion & quality at the best price sustainably. Learn more here.