Department Manager - Portsmouth

H&M; Portsmouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

H&M is seeking a Department Manager for their Portsmouth store. This role includes leading a team, managing performance, and ensuring a customer-first experience while contributing to sales and profit growth. Applicants should possess management experience in customer-facing environments.

Benefits

Staff discount card

H&M Incentive Program

Extensive development opportunities

Qualifications

• Management experience in a customer-facing environment.
• Previous experience of leading and managing teams.
• A passion for profitability and people.

Responsibilities

• Oversee a department to support the sales and profit of the store.
• Evaluate team performance and provide regular feedback.
• Analyze sales & profit KPIs for the department.

Skills

Management experience

Team leadership

Customer-first mindset

Passion for profitability

Job description

This is a permanent position offering 39 hours per week. The position is based in the H&M Portsmouth store.

Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the sales and profit of the store and, along with your team, deliver a customer-first experience.

Key responsibilities:

• You lead with a vision to secure the best experience for all our colleagues and customers.
• You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
• You analyze and follow up on sales & profit KPIs for your department.
• You ensure health & safety, legal compliance, and security are in accordance with H&M standards and local laws to always secure all employees and customers' safety.

Qualifications

We are looking for people who have:

• Management experience in a customer-facing environment.
• Previous experience of leading and managing teams.
• A passion for profitability and people.
• A customer-first mindset.

Additional Information

Availability: 7 days, fully flexible, including weekends.

Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount include H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits, which may vary between employment types and countries.

Inclusion & Diversity

H&M is part of H&M Group. We’re committed to creating and maintaining inclusive, diverse, and equitable workplaces. Our teams should consist of a variety of people sharing their knowledge, experience, and ideas. Having a diverse workforce positively impacts how we address challenges and relate to colleagues and customers worldwide. All diversity dimensions are considered in our recruitment process.

We strive for a fair and equal process and kindly ask you not to attach a cover letter, as they may contain information that can trigger unintentional biases.

Company Description

H&M Group is a family of brands including H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Our people drive our commitment to meaningful growth and sustainable lifestyles. Help us re-imagine fashion and reshape our industry. Learn more about H&M Group here.

H&M offers the latest styles and inspiration, from fashion pieces and designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price, sustainably. Learn more about H&M here.