Department Manager - Oxford

H&M; Oxford; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Department Manager in Oxford, where you will lead a dedicated team to deliver exceptional customer experiences and drive sales. This permanent position offers a flexible schedule, allowing you to work 39 hours a week in a vibrant retail environment. You will be responsible for overseeing department operations, ensuring compliance with health and safety standards, and fostering a culture of growth and development among your team members. With attractive benefits and opportunities for personal and professional growth, this role is perfect for those passionate about retail and team leadership.

Benefits

Staff discount card

H&M Incentive Program (HIP)

Extensive development opportunities

Qualifications

• Experience in managing teams in customer-focused environments.
• Strong leadership skills with a focus on team development.

Responsibilities

• Lead the department to enhance customer experience and drive sales.
• Evaluate team performance and support their development.

Skills

Management experience

Team leadership

Customer service

Profitability focus

Job description

Job Description

This is a permanent position offering 39 hours per week. The position is based in the H&M Oxford store in the Westgate Shopping Centre.

Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the sales and profit of the store, and along with your team, deliver a customer-first experience.

Key Responsibilities:

1. You lead with a vision to secure the best experience for all our colleagues and customers.
2. You evaluate your team's performance, provide regular feedback, and support their development and training for succession planning.
3. You analyze and follow up on sales & profit KPIs for your department.
4. You ensure health & safety, legal, and security standards are in accordance with H&M standards and local laws to ensure the safety of all employees and customers.

Qualifications

We are looking for candidates with:

• Management experience in a customer-facing environment
• Previous experience leading and managing teams
• A passion for profitability and people
• A customer-first mindset

Additional Information

Availability: Fully flexible, including weekends, 7 days a week.

Benefits

We offer attractive benefits with extensive development opportunities across the globe. All employees receive a staff discount card valid on all H&M Group brands, including H&M (Beauty and Move), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Employees are also included in our H&M Incentive Program (HIP). Additional perks vary by local market and employment type.

Inclusion & Diversity

H&M Group is committed to creating inclusive, diverse, and equitable workplaces. We value a variety of perspectives and experiences to enhance our ability to address challenges and serve our customers globally. We conduct fair recruitment processes and kindly ask applicants not to include cover letters to reduce biases.

Company Description

H&M Group comprises brands like H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Our mission is to create sustainable lifestyles through fashion and quality at the best prices. Learn more about us and our initiatives to reshape the industry.