Department Manager - Merthyr Tydfil (temporary)

H&M; Merthyr Tydfil; On-site; GBP 25,000 - 35,000; Full time

Job summary

H&M is seeking a Department Manager for its Merthyr Tydfil store. The ideal candidate will oversee the department's performance, ensuring outstanding customer experiences while leading a motivated team. The role demands flexibility and entails a commitment to safety and profitability in a retail environment.

Benefits

Staff discount card for all H&M Group brands

Participation in the H&M Incentive Program – HIP

Extensive development opportunities globally

Qualifications

• Previous experience leading and managing teams.
• A passion for profitability and people.

Responsibilities

• Lead with a vision to secure the best experience for colleagues and customers.
• Evaluate team performance and support their development.
• Analyze and follow up on Sales & Profit KPIs.

Skills

Management experience

Customer-facing environment

Team management

Customer-first mindset

Job description

Job Description

This is a temporary position (12 months) offering 39 hours per week. The position is based in the H&M Merthyr Tydfil store.

Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the Sales and Profit of the store and, along with your Team, deliver a Customer First Experience.

Key Responsibilities

• Lead with a vision to secure the best experience for colleagues and customers.

• Evaluate your team’s performance, provide regular feedback, and support their development and training.

• Analyze and follow up on Sales & Profit KPI's for your department.

• Ensure Health & Safety, legal, and security standards are in accordance with H&M standards and local laws to secure the safety of employees and customers.

Qualifications

We are looking for candidates with:

• Management experience in a customer-facing environment.

• Previous experience leading and managing teams.

• A passion for profitability and people.

• A Customer-first mindset.

Additional Information

This is a permanent position offering 39 hours per week. Availability required 5 days a week, fully flexible, including weekends. The position is based in the H&M Merthyr store.

Benefits

We offer attractive benefits with extensive development opportunities across the globe. All employees receive a staff discount card valid on all H&M Group brands in stores and online, including H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Employees are also included in our H&M Incentive Program – HIP. Additional competitive perks vary by local markets and employment type.

Inclusion & Diversity

H&M Group is committed to creating inclusive, diverse, and equitable workplaces. We value a workforce that shares knowledge, experience, and ideas, which positively impacts our approach to challenges and customer relations. We aim for a fair and unbiased recruitment process and kindly ask applicants not to attach cover letters to avoid unintentional biases.

Company Description

H&M Group comprises brands like H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. We are dedicated to meaningful growth and sustainable lifestyles, shaping the fashion industry through innovation and collaboration. Learn more about us on our website.