Department Manager - Merthyr Tydfil (temporary)

H&M Group; Merthyr Tydfil; On-site; GBP 28,000 - 35,000; Full time

Job summary

H&M Group is seeking a Department Manager for its Merthyr Tydfil store. The role involves overseeing a department to enhance sales and profit, leading a team to provide a superior customer experience, and ensuring compliance with health and safety standards. This positions offers significant development opportunities and attractive benefits.

Benefits

Attractive benefits and extensive development opportunities globally

Staff discount card across all H&M Group brands

Participation in the H&M Incentive Program (HIP)

Qualifications

• Experience leading and managing teams.
• Passion for profitability and people.

Responsibilities

• Overseeing a department to support sales and profit.
• Evaluating team performance and supporting development.
• Analyzing and following up on Sales & Profit KPIs.

Skills

Management experience in a customer-facing environment

Leadership and team management

Customer-first mindset

Job description

This is a temporary position (12 months) offering 39 hours per week based at the H&M Merthyr Tydfil store.

As a Department Manager, you will oversee a department to support the store's sales and profit, and work with your team to deliver a Customer First Experience.

Key responsibilities include:

• Leading with a vision to ensure the best experience for colleagues and customers.
• Evaluating team performance, providing feedback, and supporting development and training.
• Analyzing and following up on Sales & Profit KPIs for your department.
• Ensuring Health & Safety, legal, and security standards are met according to H&M and local laws to ensure safety for employees and customers.

Qualifications:

• Management experience in a customer-facing environment.
• Experience leading and managing teams.
• A passion for profitability and people.
• A customer-first mindset.

Additional information:

This is a permanent position offering 39 hours per week, with full flexibility to work 5 days, including weekends. Location is in the H&M Merthyr store.

Benefits include:

• Attractive benefits and extensive development opportunities globally.
• Staff discount card usable across all H&M Group brands, including H&M (Beauty and Move), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound.
• Participation in the H&M Incentive Program (HIP).

Additional local perks and benefits vary by market and employment type.

Our commitment to inclusion & diversity:

H&M Group strives to create inclusive, diverse, and equitable workplaces. We value a variety of perspectives to address challenges and serve our global customer base. We encourage applications without cover letters to minimize biases.

H&M Group comprises brands like H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound, dedicated to sustainable fashion and meaningful growth.