Department Manager - Merthyr Tydfil

H&M; Merthyr Tydfil; On-site; GBP 100,000 - 125,000; Full time

Job summary

A retail company in Merthyr Tydfil is seeking a Department Manager for a permanent position. You will oversee the department to enhance sales and ensure a Customer First Experience. Ideal candidates will have management experience in customer-facing environments and a strong passion for profitability and people. Flexible availability is required, including weekends, with attractive benefits available.

Benefits

Staff discount card

Extensive development opportunities

Qualifications

• Experience in a customer-facing management role.
• Track record of leading and developing teams.
• Strong focus on profitability and customer satisfaction.

Responsibilities

• Oversee department to maximize sales and profit.
• Lead and develop team members with regular feedback.
• Analyze department performance metrics and KPIs.
• Ensure compliance with health, safety, and legal standards.

Skills

Management experience

Team leadership

Customer-first mindset

Job description

Job Description: This is a permanent position offering 39 hours per week. The position is based in the H&M Merthyr Tydfil store.

Our Leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.

Key Responsibilities:

• You lead with a vision to secure the best experience for all our colleagues and customers
• You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
• You analyse and follow up on Sales & Profit KPI's for your department.
• You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety.

Qualifications:

• Management experience in a customer-facing environment
• Previous experience of leading and managing teams
• A passion for profitability and people
• A Customer-first mindset

Additional Information:

Availability 7 days fully flexible, weekends included.

Benefits:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online.

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation.

We are an equal opportunities employer and welcome applications from all candidates.