Department Manager - Leeds Trinity

H&M Group; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading fashion retailer seeks a Department Manager for their Leeds store. This role involves leading a team to deliver exceptional customer experiences, analyzing sales performance, and maintaining compliance with health and safety regulations. The ideal candidate should have a strong background in team management and a passion for retail.

Benefits

Attractive benefits and extensive development opportunities

Staff discount on all H&M Group brands

Participation in Incentive Program

Qualifications

• Management experience in a customer-facing environment required.
• Experience leading and managing teams is essential.
• Must demonstrate a passion for profitability and people.

Responsibilities

• Lead to ensure the best experience for colleagues and customers.
• Evaluate team performance and support development and training.
• Analyze and monitor Sales & Profit KPIs.

Skills

Management experience

Customer-first mindset

Team leadership

Profitability focus

Job description

This is a permanent position offering 39 hours per week based at the H&M Leeds Trinity store in Trinity shopping centre.

As a Department Manager, you will oversee a department to support the store's sales and profit, delivering a Customer First Experience with your team.

Key responsibilities include:

• Leading with a vision to ensure the best experience for colleagues and customers
• Evaluating team performance, providing feedback, and supporting development and training
• Analyzing and following up on Sales & Profit KPIs for your department
• Ensuring Health & Safety, legal, and security standards are met according to H&M and local laws to ensure safety for all

Qualifications:

• Management experience in a customer-facing environment
• Previous experience leading and managing teams
• A passion for profitability and people
• A customer-first mindset

Additional information:

Availability is fully flexible across 7 days, including weekends.

Benefits include:

• Attractive benefits and extensive development opportunities across the H&M Group
• Staff discount on all H&M Group brands in stores and online, including H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound
• Participation in the H&M Incentive Program (HIP)

Our local markets also offer various perks and benefits, which may differ by employment type and country.

Inclusion & Diversity:

H&M is committed to creating inclusive, diverse, and equitable workplaces. We value a workforce that shares knowledge, experience, and ideas, which positively impacts our ability to address challenges and serve our customers worldwide. We aim for a fair recruitment process and kindly ask applicants not to include cover letters to reduce bias.

H&M Group includes brands such as H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Our focus is on meaningful growth and sustainable lifestyles, helping to re-imagine fashion and reshape the industry.