Department Manager - Leamington Spa

H&M Group; Royal Leamington Spa; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Department Manager to lead a team in delivering exceptional customer experiences. This role involves overseeing departmental operations, ensuring profitability, and fostering a customer-first mindset. The ideal candidate will have a strong management background in a customer-facing environment and a passion for team development. Join a forward-thinking company that values diversity and offers extensive benefits, including a staff discount across various brands. If you're ready to make a significant impact in a vibrant retail setting, this opportunity is for you.

Benefits

Staff discount card

H&M Incentive Program

Extensive development opportunities

Flexible availability

Qualifications

• Experience in a customer-facing management role is essential.
• Ability to lead and develop teams effectively.

Responsibilities

• Oversee department operations to enhance sales and profit.
• Provide feedback and support team development.

Skills

Management experience

Team leadership

Customer-first mindset

Profitability focus

Job description

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Company Description

H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here.

Job Description

This is a permanent position offering 39 hours per week. This position is based in the H&M Leamington Spa store.

As a Department Manager, you are responsible for overseeing a department to support the Sales and Profit of the store and, along with your team, deliver a Customer First Experience.

Key Responsibilities:

• You lead with a vision to secure the best experience for all our colleagues and customers.
• You evaluate your team's performance, provide regular feedback, and support succession through their development and training.
• You analyse and follow up on Sales & Profit KPI's for your department.
• You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers' safety.

Qualifications

We are looking for people who have:

• Management experience in a customer-facing environment.
• Previous experience of leading and managing teams.
• A passion for profitability and people.
• A Customer-first mindset.

Additional Information

Availability 7 days fully flexible, weekends included.

Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity

H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.