Department Manager: Lead Team, Grow Sales & Visuals

H&M; Hereford; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Global Employee Discount 25%

Employee Assistance Programme

Benefit Hub discounts

Travel Loans

Company Sick Pay

Workplace Pension Scheme

Job summary

H&M Hereford is seeking a Department Manager for a permanent, full-time role based in Hereford. The position requires full flexibility, including weekends, and a 39-hour work week.

You will lead a store team, ensuring excellent operational and visual standards and delivering an outstanding customer experience. You will analyse sales performance, identify opportunities, set goals, and develop strategies to improve profits and stock management.

Qualifications

• Proven experience leading a store or department in retail.
• Strong people-management skills with ability to coach and develop staff.
• Excellent communication and customer-focused mindset.

Responsibilities

• Lead and develop your store team to deliver an outstanding customer experience.
• Analyse sales performance, identify opportunities, and create plans to optimise results and profitability.
• Recruit, onboard and develop staff while building an inclusive, collaborative culture.
• Stay informed about local market trends and competitor activity to drive store growth.

Skills

Leadership

Team development

Communication

Job description

H&M Hereford is seeking a Department Manager for a permanent, full-time role based in Hereford. The position requires full flexibility, including weekends, and a 39-hour work week.

You will lead a store team, ensuring excellent operational and visual standards and delivering an outstanding customer experience. You will analyse sales performance, identify opportunities, set goals, and develop strategies to improve profits and stock management.