Department Manager, Ladies Footwear, Selfridges London

KURT GEIGER; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Kurt Geiger is seeking a boutique manager in London. You will lead and inspire a team to meet sales targets, maintain high customer service standards, and represent a luxury fashion brand. Ideal candidates will have management experience in a fast-paced retail environment and a passion for fashion.

Benefits

Competitive Basic Salary

Generous Bonus Structure

Uniform Allowances

Enviable Discounts

Qualifications

• Previous experience in high turnover, fast-paced store/concession management roles.
• Background with a fashion-forward footwear, accessory, or fashion brand - luxury experience preferred.
• Proven ability to drive a large team.

Responsibilities

• Ensure customer service is of the highest standards at all times.
• Actively liaise, communicate, and develop good relations with your team and Senior Management.
• Protect the Kurt Geiger brand and ensure all team members meet personal presentation standards.

Skills

Customer Service

Team Management

Communication

Leadership

Sales Target Achievement

Job description

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years, our team of in-house shoe and accessory designers has been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature, representing good energy and love for our community and the many ways we express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

Responsibilities:

• Ensure customer service is of the highest standards at all times.
• Be a role model for your team and Kurt Geiger with your own service standards.
• Ensure all store and company sales targets, policies, and procedures are met and maintained.
• Actively liaise, communicate, and develop good relations with your team and Senior Management.
• Maintain a high-performance team through effective management of productivity, individual targets, employee relations, and coaching on areas of development.
• Rota your team effectively and ensure optimum cover during peak trading periods.
• Protect the Kurt Geiger brand and ensure all team members meet personal presentation standards.
• Ensure your boutique maintains excellent visual presentation consistent with company guidelines.
• Previous experience in high turnover, fast-paced store/concession management roles.
• Background with a fashion-forward footwear, accessory, or fashion brand - luxury experience preferred.
• A customer service ambassador.
• Proven ability to drive a large team.
• Represent our luxury/fashion-forward brand in every way.
• Enjoy competitive basic salary, generous bonus structure, uniform allowances, and enviable discounts.

Our Stores

The first Kurt Geiger store opened on London Bond Street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities worldwide. We operate over 70 standalone stores nationwide, including our new flagship store on London Oxford Street, and in over 400 stores globally. Beyond standalone stores and retail pop-ups, our retail partners include some of the world's most famous department stores.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism