Department Manager, Kurt Geiger, Selfridges, Manchester Exchange

Kurt Geiger; Liverpool City Region; On-site; GBP 25,000 - 40,000; Full time

Job summary

Kurt Geiger is seeking a boutique manager to uphold the highest customer service standards and lead a high-performance team in a fast-paced retail environment. You will be responsible for meeting sales targets and maintaining visual presentation in line with brand guidelines, while providing valuable career progression opportunities.

Benefits

Generous bonus structure

Enviable discounts

Qualifications

• Proven experience in a high turnover, fast-paced store management role.
• Ability to drive performance and develop a high-performance team.

Responsibilities

• Ensure high standards of customer service at all times.
• Manage and coach a diverse team effectively.

Skills

Customer service

Team leadership

Communication

Job description

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

Responsibilities:

• Ensure customer service is of the highest standards at all times
• Be a role model for your team and Kurt Geiger with your own service standards
• Ensure all store and company sales targets, policies and procedures are met and maintained
• Actively liaise, communicate and develop good relations with your team and Senior Management
• Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
• Rota your team effectively and ensure optimum cover during peak trading periods
• Protect the Kurt Geiger brand and ensure all team members meet personal presentation standards
• Ensure your boutique maintains excellent visual presentation which is consistent with company guidelines

• Previous high turnover, fast paced store/concession management role
• Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred
• A customer service ambassador
• Proven ability to drive a large team
• Representative of our luxury/fashion forward brand in every way

• Competitive basic salary
• Generous bonus structure
• Enviable discounts

If you’re successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world’s leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression.

Our Stores

The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism