Department Manager - Glasgow Fort

H&M Group; Glasgow; On-site; GBP 25,000 - 45,000; Full time

Job summary

Join a forward-thinking company as a Department Manager, where you'll lead a dynamic team to enhance customer experiences and drive sales. In this permanent role, you'll oversee department operations, ensuring compliance with health and safety standards while fostering a customer-first environment. With a commitment to sustainable practices and inclusive workplaces, this innovative firm offers extensive development opportunities and attractive employee benefits, including a staff discount across all brands. If you're passionate about profitability and people, this is the perfect opportunity for you!

Benefits

Staff discount card

H&M Incentive Program

Qualifications

• Experience in management within a customer-facing environment.
• Proven ability to lead and manage teams effectively.

Responsibilities

• Oversee department operations to enhance sales and profit.
• Lead team development through performance evaluation and feedback.

Skills

Management experience

Team leadership

Customer-first mindset

Profitability focus

Job description

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Company Description

H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here.

Job Description

This is a permanent position offering 39 hours per week. The position is based in the H&M Glasgow Fort.

As a Department Manager, you are responsible for overseeing a department to support the Sales and Profit of the store and, along with your Team, deliver a Customer First Experience.

Key responsibilities:

1. You lead with a vision to secure the best experience for all our colleagues and customers.
2. You evaluate your team's performance, provide regular feedback, and support succession through their development and training.
3. You analyse and follow up on Sales & Profit KPI's for your department.
4. You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees' and customers' safety.

Qualifications

We are looking for people who have:

1. Management experience in a customer-facing environment.
2. Previous experience of leading and managing teams.
3. A passion for profitability and people.
4. A Customer-first mindset.

Additional Information

Availability 7 days fully flexible, weekends included.

Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP.

Inclusion & Diversity

H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas.