Department Manager - Eastleigh

H&M Group; Eastleigh; On-site; GBP 28,000 - 35,000; Full time

Job summary

H&M Group is seeking a Department Manager for their Eastleigh store. The role involves leading a department to enhance sales and customer experiences, requiring management experience, strong leadership, and a customer-first approach. Attractive benefits and global development opportunities are offered.

Benefits

Staff discounts across brands

Development opportunities globally

Inclusion in H&M Incentive Program (HIP)

Qualifications

• Experience in management within a retail or customer service environment.
• Ability to lead a team effectively and provide constructive feedback.
• Strong analytical skills with a focus on sales and profitability.

Responsibilities

• Lead Department by ensuring excellent colleague and customer experiences.
• Evaluate team performance and support training and development.
• Analyze sales and profit KPIs to drive departmental success.

Skills

Management experience in a customer-facing environment

Leadership

Team management skills

Customer-first mindset

Job description

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Company Description

H&M Group is a family of brands including H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Our people are the driving force behind our growth and commitment to sustainable lifestyles. Learn more about us here.

Job Description

This is a permanent position based in the H&M Eastleigh store in the Swan Shopping Centre, offering 39 hours per week.

As a Department Manager, you will oversee a department to support sales and profitability, and deliver a Customer First Experience with your team.

Key Responsibilities:

1. Lead with a vision to ensure the best experience for colleagues and customers.
2. Evaluate team performance, provide feedback, and support development and training.
3. Analyze and follow up on Sales & Profit KPIs for your department.
4. Ensure Health & Safety, legal, and security standards are met to secure employee and customer safety.

Qualifications

We are looking for candidates with:

• Management experience in a customer-facing environment
• Leadership and team management skills
• A passion for profitability and people
• A customer-first mindset

Additional Information

Availability to work 7 days a week, including weekends, with full flexibility.

Benefits

We offer attractive benefits, staff discounts across our brands, and extensive development opportunities globally. Our employees are also included in the H&M Incentive Program (HIP). Benefits may vary by country and employment type.

Inclusion & Diversity

H&M Group is committed to creating inclusive, diverse, and equitable workplaces. We value a variety of perspectives and encourage applications without cover letters to reduce bias.