Department Manager - East Berkshire

H&M Group; Bracknell; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading fashion retailer is seeking a Department Manager for its store in Bracknell. You will oversee department operations, focus on sales and profit, and ensure a customer-first experience. Successful candidates will have management experience in a customer-facing role and a passion for leading teams. The position offers a permanent contract with flexible hours, including weekends.

Benefits

Staff discount card

Extensive development opportunities

Incentive Program - HIP

Qualifications

• Management experience in a customer-facing environment.
• Previous experience of leading and managing teams.
• A passion for profitability and people.
• A customer-first mindset.

Responsibilities

• Lead with a vision to secure the best experience for all colleagues and customers.
• Evaluate your team's performance and support their development.
• Analyze and follow up on sales & profit KPIs for your department.
• Ensure health & safety and legal compliance in accordance with standards.

Skills

Management experience in a customer-facing environment

Previous experience of leading and managing teams

A passion for profitability and people

A customer-first mindset

Job description

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Company Description

Job Description

This is a permanent position offering 39 hours per week. The position will be based in one of our H&M stores in the area (Windsor or Bracknell).

Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the sales and profit of the store. Along with your team, you will deliver a Customer First Experience.

Key responsibilities:

• You lead with a vision to secure the best experience for all our colleagues and customers.
• You evaluate your team's performance, provide regular feedback, and support their development and training for succession planning.
• You analyze and follow up on sales & profit KPIs for your department.
• You ensure health & safety, legal, and security standards are in accordance with H&M standards and local laws to ensure the safety of all employees and customers.

Qualifications

We are looking for people who have:

• Management experience in a customer-facing environment.
• Previous experience of leading and managing teams.
• A passion for profitability and people.
• A customer-first mindset.

Additional Information

Availability is fully flexible, including weekends, 7 days a week.

Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities worldwide. All employees receive a staff discount card, usable on all H&M Group brands in stores and online. Brands covered include H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Employees are also included in our H&M Incentive Program - HIP. You can read more about the program on our website.

In addition to global benefits, local markets offer various competitive perks and benefits, which may differ by employment type and country.

Inclusion & Diversity

H&M is part of H&M Group. We are committed to creating inclusive, diverse, and equitable workplaces. Our teams should reflect a variety of backgrounds, experiences, and ideas, which positively impact our approach to challenges and customer relations. We aim for a fair and unbiased recruitment process and kindly ask applicants not to attach a cover letter, as these can contain biases.

Company Description

H&M Group is a family of brands including H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Our people drive our growth and sustainability efforts. Learn more about us on our website.

H&M offers the latest styles, designer collaborations, and affordable essentials, committed to sustainable fashion. Our goal is to provide fashion & quality at the best price sustainably. Learn more about H&M here.