Department Manager - Castle Lane

H&M Group; Belfast; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading international fashion retailer is seeking a Department Manager for its store in Belfast. This role involves overseeing a department to drive sales and profit, and requires management experience and a customer-first mindset. The position is permanent, offers 39 hours per week, and includes benefits such as employee discounts and extensive development opportunities.

Benefits

Extensive development opportunities worldwide

Employee discount card for all H&M Group brands

Participation in the H&M Incentive Program

Qualifications

• Management experience in a customer-facing setting is a must.
• Demonstrated ability to lead and train teams effectively.
• Flexibility to work weekends and varied shifts.

Responsibilities

• Oversee the department to enhance sales and profit.
• Support team development and manage performance evaluations.
• Ensure compliance with health and safety regulations.

Skills

Management experience in a customer-facing environment

Previous experience leading and managing teams

Customer-first mindset

Passion for profitability and people

Job description

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Company Description

Job Description

This is a permanent position offering 39 hours per week. The role is based in our Castle Lane store.

As a Department Manager, you will oversee a department to support the sales and profit of the store, and work with your team to deliver a Customer First Experience.

Key responsibilities:

• Lead with a vision to provide the best experience for colleagues and customers
• Evaluate team performance, provide feedback, and support development and training for succession planning
• Analyze and follow up on sales and profit KPIs for your department
• Ensure health & safety, legal, and security standards are met according to H&M standards and local laws to guarantee safety for employees and customers

Qualifications

We are looking for candidates who have:

• Management experience in a customer-facing environment
• Previous experience leading and managing teams
• A passion for profitability and people
• A customer-first mindset

Additional Information

Availability is fully flexible, including weekends, 7 days a week.

Benefits

We offer attractive benefits across H&M Group, including extensive development opportunities worldwide. All employees receive a staff discount card valid on all H&M Group brands in stores and online, including H&M (Beauty and Move), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Employees are also part of the H&M Incentive Program - HIP. Further details are available on our website.

Additional local perks and benefits vary by employment type and country.

Inclusion & Diversity

H&M Group is committed to creating inclusive, diverse, and equitable workplaces. We value a workforce that reflects a variety of experiences and ideas, which positively impacts our approach to challenges and customer relations. We aim for a fair recruitment process and kindly ask applicants not to include cover letters, as they may introduce unintentional biases.

Company Overview

H&M Group comprises brands like H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Our mission is to drive meaningful growth and promote sustainable lifestyles through fashion. We invite you to learn more about us and join us in reshaping the industry.