Department Manager - Brighton

H&M Group; England; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading fashion retailer is seeking a Department Manager for their Brighton store. The role involves overseeing a department to ensure sales and profitability while leading a team to deliver an exceptional customer experience. Ideal candidates will have management experience in a customer-facing environment and a passion for people development. This position offers flexibility and attractive benefits, including a staff discount across various brands.

Benefits

Staff discount card

H&M Incentive Program - HIP

Extensive development opportunities

Qualifications

• Management experience in a customer-facing environment.
• Experience leading and managing teams.
• A passion for profitability and people development.
• A customer-first mindset.

Responsibilities

• Lead with a vision to ensure the best experience for colleagues and customers.
• Evaluate team performance, provide feedback, and support development and training for succession planning.
• Analyze and follow up on Sales & Profit KPIs for your department.
• Ensure Health & Safety, legal compliance, and security standards are met.

Skills

Management experience in a customer-facing environment

Experience leading and managing teams

A passion for profitability and people development

A customer-first mindset

Job description

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Company Description

Job Description

This is a permanent position offering 39 hours per week. The role is based at the H&M Brighton store.

Our Leaders aim to develop our people and grow our business. As a Department Manager, you will oversee a department to support the store's sales and profitability, and work with your team to deliver a Customer First Experience.

Key responsibilities:

• Lead with a vision to ensure the best experience for colleagues and customers
• Evaluate team performance, provide feedback, and support development and training for succession planning
• Analyze and follow up on Sales & Profit KPIs for your department
• Ensure Health & Safety, legal compliance, and security standards are met according to H&M and local laws to safeguard employees and customers

Qualifications

We are looking for candidates who have:

• Management experience in a customer-facing environment
• Experience leading and managing teams
• A passion for profitability and people development
• A customer-first mindset

Additional Information

Availability: Fully flexible, including weekends, 7 days a week.

Benefits

We offer attractive benefits across the H&M Group, including extensive development opportunities worldwide. All employees receive a staff discount card applicable across all H&M Group brands online and in stores, including H&M (Beauty and Move), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Employees are also enrolled in our H&M Incentive Program - HIP. More details can be found about the program on our website.

Additional local perks and benefits are available, varying by employment type and country.

Inclusion & Diversity

H&M Group is committed to fostering inclusive, diverse, and equitable workplaces. We value a workforce that shares knowledge, experiences, and ideas, which positively impacts our approach to challenges and customer relations worldwide. We consider all diversity dimensions during recruitment and aim for a fair, bias-free process. Therefore, we kindly ask applicants not to include a cover letter, as it may contain information that could trigger biases.

Company Overview

H&M Group comprises brands like H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Our mission is to drive meaningful growth and promote sustainable lifestyles through our people, helping to re-imagine fashion and reshape the industry. Learn more about us on our website.

H&M offers the latest styles and inspiration, from fashion pieces and designer collaborations to affordable essentials. Our business is built on providing fashion & quality at the best price sustainably.