Department Manager - Belfast City Centre

H&M Group; Belfast; On-site; GBP 30,000 - 40,000; Full time

Job summary

H&M Group is seeking a Department Manager for their Belfast City Centre store. This permanent, full-time position involves managing a department, leading a team to enhance customer experience, and ensuring business profitability. Ideal candidates will have management experience in a customer-facing role and a strong commitment to team development.

Benefits

Staff discount card for all H&M Group brands

Enrollment in the H&M Incentive Program

Attractive benefits and development opportunities

Qualifications

• Management experience in a customer-facing environment.
• Experience leading and managing teams.
• A passion for profitability and people.

Responsibilities

• Oversee department to support store sales and profit.
• Evaluate team performance and support development.
• Ensure adherence to Health & Safety standards.

Skills

Management experience

Customer-first mindset

Team leadership

Profitability focus

Job description

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Company Description

Job Description

This is a permanent position offering 39 hours per week. The role is based in one of our Belfast City Centre stores.

Our Leaders aim to grow our people and our business. As a Department Manager, you will oversee a department to support the store's sales and profit, and work with your team to deliver a Customer First Experience.

Key responsibilities:

• Lead with a vision to provide the best experience for colleagues and customers
• Evaluate your team's performance, provide regular feedback, and support their development and training
• Analyze and follow up on Sales & Profit KPIs for your department
• Ensure Health & Safety, legal, and security standards are met according to H&M and local laws to ensure safety for employees and customers

Qualifications

We are looking for candidates who have:

• Management experience in a customer-facing environment
• Experience leading and managing teams
• A passion for profitability and people
• A customer-first mindset

Additional Information

Availability is fully flexible across 7 days, including weekends.

Benefits

We offer attractive benefits and extensive development opportunities globally. All employees receive a staff discount card valid across all H&M Group brands, including H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Employees are also enrolled in the H&M Incentive Program - HIP. Additional local perks vary by country and employment type.

Inclusion & Diversity

H&M Group is committed to creating inclusive, diverse, and equitable workplaces. We value a workforce that shares knowledge, experiences, and ideas, which positively impacts our approach to challenges and customer relations. We ensure a fair recruitment process and kindly ask applicants not to include cover letters to minimize biases.

Company Overview

H&M Group comprises brands such as H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. We focus on sustainable growth and lifestyles, re-imagining fashion to reshape the industry. Learn more about us here.

H&M offers the latest styles, designer collaborations, and affordable essentials, all with a focus on quality and sustainability. Discover more about H&M here.