Department Manager

DECATHLON Belgium NV; Walthamstow; Presencial; GBP 40 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Healthy discounts

Staff sports

Cycle to work

Decathlon Academy

Discount vouchers

Resumo da oferta

Decathlon UK is seeking a Department Manager to drive local omnichannel strategies and lead a high-performing team. You will focus on delivering exceptional customer experiences, optimizing store layouts, and achieving sales targets across in-store and online channels.

The role requires dynamic retail leadership, weekends and holidays availability, and a passion for sports and team development.

Qualificações

• Experience leading a retail team.
• Ability to develop omnichannel strategies.
• Strong focus on customer experience and sales growth.

Responsabilidades

• Develop a localised omnichannel strategy aligned with store goals to maximise sales.
• Build and maintain exceptional customer experiences at every touchpoint.
• Optimise store layouts and digital storefronts to improve product discovery and conversions.
• Lead and develop a high-performing, inclusive team that meets profitability targets.
• Foster a positive, engaging work environment aligned with Decathlon values.

Conhecimentos

Leadership

Customer experience

Omnichannel

Strategy development

Descrição da oferta de emprego

As a Department Manager, you'll combine your love for sports with your leadership skills to create a thriving environment for both your team and our customers. You'll be responsible for developing and implementing strategies to enhance the customer experience, drive sales performance, and foster a passionate and collaborative team environment within your sport department. Drive Omnichannel Performance and Growth

• Develop a Winning Strategy: Create and implement a localised omnichannel strategy that aligns with overall store goals and maximises sales performance across all channels (in-store, online, and beyond).
• Build Customer Loyalty: Provide exceptional customer experiences at every touchpoint to foster long-term relationships and encourage repeat business.
• Optimise Retail Spaces: Continuously improve the physical and digital store layouts to enhance customer experience and product discovery, and drive sales conversions.
• Champion Safety and Circularity: Lead the implementation of safety and circularity initiatives, ensuring compliance with company standards and promoting sustainability practices.
• Achieve Performance Targets: Set, monitor, and achieve commercial objectives and profitability targets across all sales channels.
• Build a High-Performing Team: Develop and manage a skilled and adaptable team to support business needs, drive growth, and achieve efficiency targets.
• Lead and develop a high-performing team
• Foster a Positive Work Environment: Cultivate a positive and engaging workplace where Decathlon's values and culture are embraced and celebrated.
• Empower Teammates: Inspire, mentor, and empower team members to develop their skills, autonomy, and entrepreneurial spirit through personalised development plans and regular feedback.
• Drive Customer Excellence: Ensure all team members are equipped with the knowledge and skills to exceed customer expectations and contribute to strategic goals.
• Ensure a Fair and Inclusive Workplace: Uphold and enforce company policies and legal regulations to create a fair, inclusive, and respectful work environment for all team members.
• Plan for Future Success: Design and implement staffing plans that align with current and future commercial objectives, economic activities, and organisational changes.
• Oversee Daily Store Operations Performance
• Maintain Store Security: Ensure a safe and secure environment for both customers and teammates by implementing and upholding security measures.
• Optimise Team Availability: Manage team schedules and resources to effectively meet customer demands and provide exceptional service throughout the day.
• Ensure Product Availability: Manage inventory levels, coordinate supply chain operations, and ensure seamless product availability to meet customer needs., In addition to the above qualities, you possess the following skills and abilities or demonstrate the capacity to quickly learn and effectively apply them:

In addition to these skills and abilities, you're comfortable working in a dynamic retail environment, including weekends and holidays, and are excited to contribute to the success of our team., Store life is full of energy where no two days are the same, you'll be sure to face some challenges but with the support of your team we guarantee that you will surpass even your own expectations. Here are parts of the role where you can make the biggest difference in:

• People practices, including; recruitment, training and development.
• Leadership
• Market research
• Economic analysis and projection
• Financial management
• Commercial merchandising
• Project management, As a Department Manager, you will be required to work usual retail hours including evenings and weekends.
  We're seeking a passionate and driven leader who embodies our values and is excited to inspire their team to achieve outstanding results. You:
• Are passionate about sports and dedicated to fostering a thriving team environment. You prioritise tasks effectively, are organised, and excel at collaboration and knowledge sharing. You actively listen, communicate persuasively, adapt to challenges, and demonstrate efficiency and emotional intelligence.
• Are dedicated to providing exceptional customer experiences and building strong relationships with the community.
• Possess strong analytical and problem-solving skills, enabling you to develop and implement effective strategies to drive business growth and achieve key performance indicators.
• Communicate clearly and persuasively, actively listen to understand diverse perspectives, and provide constructive feedback to foster growth and development., An energetic self-starter with strong leadership skills and a love for sport!
• People centered, with a sense of service to help others.
• A game changer who can rethink and reinvent retail.
• A motivational person who nurtures the development of others.
  International. Lovers of sports. Team players. Stronger together through our love of sports. At Decathlon UK, we provide Careers That Let You Play. We are driven by our mission to help more people in the UK get physically active and healthy. We are a part of the DECATHLON Group, one of the world's leading sporting goods retailers. Headquartered in France, DECATHLON specializes in the creation of sports products and their distribution online and in stores at more than 1,700 locations in 61 countries. In the UK, it has over 50 stores nationwide and an e-commerce site that caters to nationwide delivery.

We're an international sports retailer with 2080 stores in 56 countries, and if you look a little closer, you'll see we're so much more. Decathlon is dedicated to helping, inspiring and guiding you through your sports experiences. We believe that discovering new sports and being active - well, it's an important part of life - and living well shouldn't just be for a privileged few.
If you're someone who thrives in a dynamic environment, a career at Decathlon could be a great fit. Our welcoming culture, rooted in values of vitality, responsibility, generosity, and authenticity-and brought together by a shared passion for sports-offers a truly enriching experience for everyone. Get to enjoy the following benefits and perks:

• Healthy discounts on all Decathlon goodies
• Fun weekly Staff Sports/Activities
• Pedal your way to work with the Cycle-to-Work Scheme
• Dive into top-notch training at Decathlon Academy
• Dive into hundreds of discount vouchers (think groceries, travel, shopping, and more!) with our discount hub developed by SmartSpending!
• … and many more

… and many more What's involved? Store life is full of energy where no two days are the same, you'll be sure to face some challenges but with the support of your team we guarantee that you will surpass even your own expectations. Here are parts of the role where you can make the biggest difference in:

• People practices, including; recruitment, training and development.
• Leadership
• Market research
• Economic analysis and projection
• Financial management
• Commercial merchandising
• Project management