Department Manager

B&Q Limited; Hereford; On-site; GBP 33,000 - 39,000; Full time

Job summary

B&Q Limited is seeking a Department Manager for their Hereford location. In this role, you will lead a team to improve customer service and manage department operations while fostering a motivated and engaged workforce. You will benefit from a competitive salary package, including holiday pay and a pension scheme.

Benefits

Pension Scheme

Employee Assistance Programme

Colleague Wellbeing Benefits

Shopping Discounts

6.6 Weeks Holiday

Qualifications

• Experience in customer service.
• Ability to motivate and engage a team.
• Willingness to use new technology.

Responsibilities

• Run department operations and set standards.
• Enhance customer service and identify new opportunities.
• Collaborate with team members for a cohesive work environment.

Skills

Customer Service

Team Management

Flexibility

Job description

Overview

Department Manager- Decor

Full time - 36.75 hours per week

Permanent

Upto £33,600 + Bonus + Pension + 6.6 Weeks Holiday

B&Q Hereford

We believe anyone can improve their home to make life better. Every day, we give our millions of customers theideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Department Manager and you’ll be a big part of this.

What's the job?

We’re thinking more ambitiously about how our stores can offer our customers even more. Creating a store within a store, you’ll get to think big too. You’ll make things happen – setting standards, coming up with ideas, and finding fresh ways to make your team and department the best they can be. You’ll keep customer service levels high and use your customer knowledge to spot opportunities to give them even more. It’ll be your department to run. But, because we’re so big on teamwork, you won’t tackle the challenge alone.

What we need:

Positive, hands on, and eager to bring your own ideas to the table, you’ll feel right at home with us. You’ve got plenty of customer service experience, along with a love of all things home improvement. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re flexible too – able to cover store opening hours on a rota basis, including evenings, weekends and bank holidays. And, perhaps most importantly, you know how to keep a team motivated, engaged, and pulling together as one.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.

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