Department Lead - Retail Team (Path to Management)

Dev; Cardiff; On-site; GBP 12,047 - 17,158; Full time

Benefits offered by this job

25% off retail products

Discounts on garage bills

Employee assistance programme

Life assurance

Health Cash Plan

Job summary

A leading retail company in Cardiff is looking for a team leader to join their department. This role involves supervising staff, ensuring excellent customer service, and maintaining store standards. With training available, this position serves as a gateway to management. You'll work approximately 30 hours a week with plenty of opportunities for overtime. A commitment to personal development is essential, and a strong background in customer service is preferred. Join us as we continue to grow and succeed.

Qualifications

• Experience supervising or leading a small team.
• Proven customer service skills in retail or service environments.
• Experience in delivering on-the-job training or coaching.

Responsibilities

• Support the day-to-day running of a department.
• Supervise and coach team members to ensure great service.
• Maintain in-store security and stock loss procedures.

Skills

Supervising or leading a small team

Delivering great customer service

Delivering training or coaching

Working to tight deadlines

Achieving sales targets

Job description

A leading retail company in Cardiff is looking for a team leader to join their department. This role involves supervising staff, ensuring excellent customer service, and maintaining store standards. With training available, this position serves as a gateway to management. You'll work approximately 30 hours a week with plenty of opportunities for overtime. A commitment to personal development is essential, and a strong background in customer service is preferred. Join us as we continue to grow and succeed.