Dental Receptionist: Warm Welcomes, Growth & Team Support

Rodericks Dental Partners; Packmoor; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Extra holiday accrual

Personal day

Structured onboarding

Development opportunities

Job summary

Carterton Dental Practice is part of Rodericks Dental Partners. We are seeking a friendly receptionist to welcome patients, manage bookings, process payments, and maintain accurate records in a busy dental environment.

You’ll coordinate with clinicians and the team to ensure smooth daily operations, provide excellent customer service, and help upsell services while upholding exceptional patient care standards across our UK network.

Qualifications

• Experience in a customer service or receptionist role is desirable.
• Confident communicator with a professional, approachable manner.
• Ability to multitask and stay calm under pressure in a busy environment.
• Attention to detail and good IT skills for handling bookings and records.

Responsibilities

• Provide a warm, professional welcome to patients and visitors.
• Manage appointment bookings and maintain accurate patient records.
• Process payments and handle administrative tasks with precision.
• Coordinate with dentists, nurses, and practice managers to keep the practice running smoothly.
• Promote and upsell dental services and products to support patient care.
• Be a key part of creating a positive, friendly atmosphere in the practice.

Skills

Customer service

Receptionist duties

Communication

Multitasking

IT literacy

Tools

Dentally software

MS Office

Job description

Carterton Dental Practice is part of Rodericks Dental Partners. We are seeking a friendly receptionist to welcome patients, manage bookings, process payments, and maintain accurate records in a busy dental environment.

You’ll coordinate with clinicians and the team to ensure smooth daily operations, provide excellent customer service, and help upsell services while upholding exceptional patient care standards across our UK network.