Dental Receptionist/Support Worker

NHS; Kingston upon Hull; On-site; GBP 25,000; Full time

Job summary

An established industry player is seeking a dedicated Receptionist/Support Worker to join their Adult Special Care Dental Service team. This full-time role offers the chance to contribute to a compassionate and well-respected organization that values its staff. The successful candidate will provide vital administrative support, engage with vulnerable service users, and work collaboratively within a supportive team. If you possess excellent communication skills and a passion for patient care, this role is an exciting opportunity to make a meaningful impact in the community.

Qualifications

• Experience in a reception/front-line patient environment.
• Knowledge of administrative procedures.

Responsibilities

• Provide administrative support to the clinical team.
• Engage with patients and offer reception support.

Skills

Excellent communication skills

Good IT skills

Adaptability

Listening skills

Education

Level 2 in Customer Care

Tools

Microsoft Office

Job description

Job summary

Community Dental Services has a full-time vacancy for a Receptionist/Support Worker to work with the Adult Special Care Dental Service based at Morrill Street Health Centre, with a frequent request to also work from The Orchard Center and/or Highlands Health Centre. The successful candidate will form part of a well-established team providing administration support to the clinical team and offering reception support to vulnerable service users.

Main duties of the job

The applicant will be resilient, well-organised, and able to work as part of a team or independently once fully competent. The ideal candidate should handle pressure well, possess excellent written and verbal communication skills, have good IT skills, and be a team player who enjoys engaging with patients.

Please contact Fiona Eayres, Service Manager, at 07761 511303 during normal hours or email [e-mail].

About us

At CHCP, we're passionate about people. We recognize that high-quality care is delivered by high-quality professionals who are appreciated, respected, and supported. We aim to give all our colleagues the opportunity to shine.

Working with us means you're more than just a number. Our people are our shareholders, and their opinions are always valued. Compassion is central to our work; we're a team of nearly 2,500 delivering first-class healthcare across Hull, the East Riding, Knowsley, and St Helens. We embrace diversity and support our staff to thrive.

As the 13th largest social enterprise in the UK, we're leading the way in independent service delivery. Join us and help us make history.

Additional details

Date posted: 01 May 2025

Pay scheme: Agenda for Change

Band: Band 2

Salary: £24,169 per year (pro-rata)

Contract: Permanent

Working pattern: Full-time

Reference number: 810-7169051

Job locations: Morrill Street Health Centre, Morrill Street, Hull, HU9 2LJ

Job description

Please see the attached job description and person specification for full details.

Person Specification

Qualifications (Essential):

• Level 2 in Customer Care or equivalent experience

Knowledge (Essential):

• Knowledge of administrative procedures
• Knowledge of Microsoft Office

Desirable:

• Knowledge of Dental Services
• Knowledge of HTM105

Experience (Essential):

• Reception/front-line patient environment experience
• Excellent IT skills
• Strong communication skills
• Good listening skills
• Adaptability

Desirable:

• Experience in a clinical or patient care environment
• Evidence of professional development

Additional requirements

This role is subject to a Disclosure and Barring Service check. Applicants requiring sponsorship should visit the UK Visas and Immigration website for details. Applicants must also provide a criminal record certificate from previous residencies over 12 months in the past 10 years, including overseas.

Employer details

City Health Care Partnership CIC

Address: Morrill Street Health Centre, Morrill Street, Hull, HU9 2LJ

Website: https://www.chcpcic.org.uk/