Dental Receptionist, Patient Services

King's College Hospital NHS Foundation Trust; London; On-site; EUR 24,000 - 32,000; Full time

Job summary

Une opportunité passionnante pour un(e) réceptionniste dentaire à King's College Hospital NHS Foundation Trust à Londres. Vous serez chargé(e) d'accueillir nos patients, de gérer leurs rendez-vous et d'assurer un service à la clientèle impeccable. Vous serez au cœur des opérations, contribuant à la qualité des soins tout en faisant partie d'une équipe professionnelle engagée. Ce rôle est essentiel pour garantir une expérience positive à chaque visiteur dans notre établissement.

Qualifications

• Service à la clientèle efficace et accueillant.
• Compétences en gestion des rendez-vous.
• Utilisation d'Epic pour la gestion des données patients.

Responsibilities

• Accueillir et enregistrer les patients et visiteurs.
• Prendre des détails appropriés et vérifier les données démographiques des patients dans Epic.
• Organiser des services supplémentaires pour les patients.

Skills

Communication

Service à la clientèle

Gestion des rendez-vous

Tools

Epic

Job description

Dental Receptionist, Patient Services, London

Client:

King's College Hospital NHS Foundation Trust

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

33b20ae1c9e4

Job Views:

6

Posted:

29.06.2025

Expiry Date:

13.08.2025

Job Description:

Job overview

To provide an efficient receptionist service to all visitors attending the Department/Clinic and maintain a friendly, sensitive approach.

Main duties of the job

Duties and Responsibilities:

• Welcome and receive all patients and visitors attending the department.
• Take appropriate details and ensure patient demographic details are correct within Epic.
• Provide general advice about services, referrals, and access to services for patients and healthcare professionals.
• Make appointments and ensure appointment outcomes are recorded within Epic.
• Make, cancel, or rebook appointments for specialist nurses and consultants within Epic.
• Organize additional services for patients, such as booking interpreters and patient transport.

Working for our organisation

King’s College Hospital NHS Foundation Trust is one of the UK’s largest teaching Trusts, serving over a million patient contacts annually with more than 15,000 staff across South East London. The Trust offers a full range of local and specialist services across five sites. Our vision is to be BOLD: Brilliant people, Outstanding care, Leaders in Research, Innovation, and Education, with Diversity, Equality, and Inclusion at our core. We aim to be person-centred, digitally-enabled, and sustainable, striving for excellence in healthcare delivery.

We are at a pivotal point in our history and seek individuals ready to join a highly professional team and make a lasting difference to our patients and staff.

King’s is committed to Sustainable Healthcare for All through our Green Plan. In line with national Greener NHS ambitions, we aim for net zero carbon emissions by 2040 for our NHS Carbon Footprint and by 2045 for our NHS Carbon Footprint Plus. We encourage all staff to contribute responsibly to reducing our environmental impact.