Dental Receptionist - Patient Concierge & Front Desk (NHS)

University of Suffolk; Ipswich; On-site; GBP 24,000 - 27,000; Full time

Job summary

A dental service provider in Ipswich seeks a full-time Dental Receptionist to join their team. Responsibilities include welcoming service users, managing enquiries, and scheduling appointments in a busy environment. Candidates should possess experience in a dental setting, strong organisational skills, and the ability to work well in a team. The position is fixed-term for one year, offering a salary between £24,937 and £26,598, depending on experience. Join this innovative team dedicated to delivering exemplary dental care.

Benefits

Generous annual leave

Professional development opportunities

Uniform provided

Collaborative work environment

Flexible working arrangements

Qualifications

• Experience working as a dental nurse or receptionist required.
• Must be highly motivated, flexible, and dependable.
• Strong teamwork skills and an enthusiastic attitude necessary.

Responsibilities

• Welcoming service users into the dental service.
• Dealing with enquiries professionally.
• Booking and rescheduling appointments.
• Providing updates to service users regarding wait times.
• Explaining service user charges clearly.
• Collaborating with the dental team.

Skills

Experience in a dental setting

Organisational skills

Teamwork ability

Calmness in fast-paced environments

Education

NVQ level 3 / A Level or equivalent

Customer Service Training

Job description

A dental service provider in Ipswich seeks a full-time Dental Receptionist to join their team. Responsibilities include welcoming service users, managing enquiries, and scheduling appointments in a busy environment. Candidates should possess experience in a dental setting, strong organisational skills, and the ability to work well in a team. The position is fixed-term for one year, offering a salary between £24,937 and £26,598, depending on experience. Join this innovative team dedicated to delivering exemplary dental care.