Dental Receptionist - Lowestoft

The Dental Design Studio; Lowestoft; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading dental practice in Lowestoft is seeking a friendly Dental Receptionist. The role involves providing exceptional customer service, managing appointments, and supporting the clinical team. Ideal candidates should have reception experience and strong communication skills.

Qualifications

• At least 2 years' experience in a reception setting, preferably medical or dental.

Responsibilities

• Meeting and greeting patients, providing a great first impression.
• Booking and amending appointments.
• Handling payments and maintaining patient confidentiality.

Skills

Excellent communication skills

Organised and methodical

Team player

Calm under pressure

Attention to detail

Job description

Job Description

We are seeking an enthusiastic and friendly Full-time/Part Time - Dental Receptionist to join our fantastic Practice in Lowestoft.

Our receptionists play a vital role in the day to day running of our businesses and therefore we are looking for someone who is highly motivated in delivering exceptional, first class customer service.

Our new receptionist must be able to create a warm, welcoming atmosphere and provide a positive, memorable experience for our patients.

Working hours are 5 days per week between Monday and Sunday will include a few hours of evening cover on a Saturday or a Sunday - to be discussed at interview.

Previous experience:

We are looking for someone who has at least 2 years' experience of working in a reception setting (preferably medical or dental).

Skills & attributes:

• Excellent communication skills (verbal & written)
• Good command of the English language
• Organised and methodical
• Quick learner
• Team player
• Self-motivated and confident
• Able to work alone on reception
• Calm under pressure
• Trustworthy & Reliable
• Great attention to detail

Main responsibilities:

• Meeting and greeting patients, providing a great first impression
• Booking and amending appointments
• Undertaking opening and closing procedures
• Answering patients’ queries by telephone and email as well as in person
• Promoting the practice for new patients
• Making patients aware of our dental services and offers
• Handling payments
• Accessing sensitive information whilst maintaining patient confidentiality
• Supporting the Practice Manager and the clinical team with the smooth running of the practice
• Other reception/admin duties

Competitive salary (dependent on experience) to be discussed at interview stage.

If you think this fantastic opportunity is for you, we would love to hear from you.

Please send your CV, along with a covering letter telling us why you are applying for this position and detailing the skills you will be bringing to the role. Applications without a covering letter may not be considered. Reach out to the recruiter - Nayomi Perera [e-mail]

https://www.thedentaldesignstudio.co.uk/

Job Types: Full-time, Part-time

Schedule:

• Every weekend
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Lowestoft, NR32 1PA: reliably commute or plan to relocate before starting work (required)

Experience:

• Dental receptionist: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Reference ID: LW NP19052025