Dental Receptionist / Clinical Assistant

NHS; Wirral; On-site; GBP 15,000 - 20,000; Part time

Job summary

The Wirral Community Health and Care NHS Foundation Trust is seeking a part-time Dental Receptionist / Clinical Assistant. The role includes reception tasks and reprocessing dental equipment within a busy dental clinic. Ideal candidates will have a background in dental or medical settings and possess good communication and teamwork skills.

Qualifications

• Experience in a medical or dental environment is essential.
• Full driving licence and access to a car required.
• Willingness to be vaccinated against Hepatitis B is a must.

Responsibilities

• Provide patient reception duties and manage appointment bookings using Dentally.
• Conduct sterilisation and decontamination of dental instruments.
• Maintain cleaning equipment and dental environment.

Skills

Literacy

Numeracy

Teamwork

Communication

Tools

Dentally software

Microsoft Office

Job description

Go back Wirral Community Health and Care NHS Foundation Trust

Dental Receptionist / Clinical Assistant

The closing date is 10 July 2025

Applications are invited for a part time permanent role within the Specialised Dental Service.

The role is a mixed role, providing patient facing reception duties within our dental clinic but will also include the reprocessing of reusable dental equipment and decontamination of the dental environment. The role is based at our dental clinics in Wallasey, including the Leasowe area, and Birkenhead. The successful candidate will be expected to work flexibly across all sites when required and should also be able to move around between different sites during the working day as required.

On occasion, administrative support may also be provided at our dental clinics or dental office, based in Wallasey.

The post is for 22.5 hours per week within a working pattern of Monday, Tuesday and Wednesday 8.30-17.00 with 1 hour for lunch

Experience using Dentally or other dental patient software would be an advantage, although full training will be provided if required.

Experience in the reprocessing and sterilisation of dental and / or medical instruments, dental decontamination processes and knowledge of HTM01-05 would also be advantageous but not essential as again, full training will be provided.

A willingness to be vaccinated against blood borne viruses, if not already vaccinated, is essential to the post.

Main duties of the job

Dental Receptionist / Clinical Assistant - providing patient facing reception / administrative duties within our dental clinic and the reprocessing of reusable dental equipment and decontamination of the dental environment within the dental clinic.

About us

Wirral Community Health and Care NHS Foundation Trust has been rated as Good by CQC (Dec 2023) with some outstanding areas.

As an aspiring outstanding Trust we have numerous policies and procedures in place which provide standard organisational ways of working, in line with organisational objectives, relevant legislation and requirements. Policies allow for continuity and consistency within the Trust. Employees must abide by and adhere to all Wirral Community NHS Trust's policies, at all times.

Job responsibilities

Administrative Duties

• Book appointments using the Dentally patient record system.
• Collect and record patient charges
• Filing and scanning patient records.
• Answer telephone calls from the general public and healthcare professionals.
• Undertake training required to ensure quality of service to agreed standards

Clinical Duties

• To inspect, clean and sterilise reusable instruments for use in a dental clinic using automated equipment to nationally agreed standards.
• To operate a washer disinfector and autoclave.
• To accurately pack and record sterilised instruments.
• Daily maintenance of the cleaning equipment and care environment.
• Obtain and provide data as required
• Complete stock and date checks of dental materials and dental equipment as required

Person Specification

Skills and attributes

• Possess a reasonable level of literacy and numeracy
• Able to learn quickly and use new skills
• Able to work efficiently without supervision
• Able to work well as part of a Team

Experience and Knowledge

• Experience of working in a medical or dental environment
• Knowledge of Microsoft Office Programmes
• Knowledge of Dentally or other dental patient software
• Previous experience of decontamination of reusable dental / medical equipment.

Personal Qualities

• Hold a full driving licence and have access to a car
• Reliable and trustworthy
• Ability to communicate well
• Vaccinated (or willing to be vaccinated) against Hepatitis B
• Shows empathy and caring nature
• Smart presentation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Wirral Community Health and Care NHS Foundation Trust