Dental Receptionist AO

Dental Centre Aldershot, Evelyn Woods, Hampshire, GU11 2LS

Job Summary

At Defence Primary Healthcare (DPHC) we are an inclusive, dedicated organisation working to provide outstanding care to our entitled personnel.

Are you a Receptionist (AO) looking for an exciting role, working alongside the military, which offers numerous benefits and opportunities? If the answer is yes, then we are looking to appoint a professional and patient focused individual with a strong commitment to providing a high quality service to work within our friendly and welcoming team at the Dental Centre, Aldershot.

The vacant post is full time working 37 hours per week. Requests to work flexibly and/or part time will be considered, taking into account business needs.

Could this be the role for you? If so, we'd love to hear from you!

Job Description

To provide a friendly, efficient service to enable patients to access dental care. Arrange appointments and recalls for all entitled personnel ensuring maximum use of the clinicians’ time to meet Defence Primary Healthcare (DPHC) Dental targets for dental health. Offer administrative support for the surgeries, Senior Dental Officer (SDO) and the Practice Manager (PM).

Person specification

The duties and responsibilities of the role include, but are not limited to:

• Carrying out booking in and out of Form Medical 271s using the Information Technology supplied, in line with current procedures. Actioning the appropriate registers.
• Maintaining the appointment diary, making appointments (including hospital appointments where applicable) as requested by Dental Officers (DOs) and the Dental Hygienist. Informing the Clinician concerned should it prove impossible to appoint a patient at a particularly requested time.
• Actioning all recall reports, taskings and nominal roles from Defence Medical Integrated Capability Programme (DMICP) and making the appropriate appointments.

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Delivering at Pace
• Seeing the Big Picture
• Working Together
• Managing a Quality Service

Allowances

25 days holiday a year, growing one day a year to 30 days after five years.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours and Experience.

Please ensure you demonstrate that you have the required skills, knowledge, experience, qualifications and memberships in the CV section of the application form.

There is no requirement to deploy as this is met by our uniformed personnel, but you will form the continuity of care required by our patients when based at home.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

This post does not offer any assistance with relocation allowances.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment.

This vacancy is part of the A Great Place to Work for Veterans initiative. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Job Contact

• Name : Adrian Davis
• Email : Adrian.Davis313@mod.gov.uk

Recruitment team

• Email : DBSCivPers-SGDMResourcing@mod.gov.uk.