Dental Receptionist

East Bay Community Action Program; Newport; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community healthcare organization in Newport is seeking a Dental Receptionist to join their dental team. The role involves welcoming patients, managing their information, and ensuring smooth clinic operations. Candidates must have a High School diploma, healthcare reception experience, and strong communication skills. The organization offers a comprehensive benefits package, including medical and dental insurance, paid time off, and professional development opportunities.

Benefits

Comprehensive medical and dental insurance

Paid time off including vacation

Career advancement opportunities

Qualifications

• Previous experience in dental office or healthcare reception.
• Bilingual capabilities (English/Spanish) strongly preferred.
• Familiarity with dental insurance processes and terminology is a plus.

Responsibilities

• Welcome patients with professionalism and warmth during check-in procedures.
• Gather and update patient demographic and dental insurance information.
• Guide patients through registration processes with patience and clarity.
• Communicate office procedures and policies clearly and effectively.
• Help patients understand their financial responsibilities and payment options.
• Process co-payments and deductible collections efficiently.

Skills

Excellent communication

Interpersonal skills

Detail-oriented

Organizational abilities

Compassionate approach

Education

High School Diploma or GED

Job description

Careers At East Bay Community Action Program

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Join Our Thriving Dental Team in Newport, RI!

East Bay Community Action Program (EBCAP) is seeking a Dental Receptionist to join our dynamic practice at 19 Broadway in Newport, RI. We're a comprehensive dental clinic serving patients of all ages, and we're looking for someone who shares our commitment to exceptional patient care and community service.

Why You\'ll Love Working With Us

Make a meaningful impact in your community while building a rewarding career in healthcare. As our Dental Receptionist, you\'ll be the welcoming face of our practice, helping families access quality dental care in a supportive, professional environment.

What You\'ll Do

• Patient Care & Communication:

• Welcome patients with professionalism and warmth during check-in procedures
• Gather and update patient demographic and dental insurance information
• Guide patients through registration processes with patience and clarity
• Explain HIPAA policies and privacy practices, ensuring proper documentation
• Communicate office procedures and policies clearly and effectively
• Help patients understand their financial responsibilities and payment options
• Process co-payments and deductible collections efficiently
• Support the smooth operation of our dental clinic and mobile sites
• Maintain adherence to all protocols in alignment with our mission and values

What We\'re Looking For

Essential Qualifications:

• High School Diploma or GED required
• Previous experience in dental office or healthcare reception
• Bilingual capabilities (English/Spanish) strongly preferred
• Familiarity with dental insurance processes and terminology is a plus

Ideal Candidate:

• Excellent communication and interpersonal skills
• Detail-oriented with strong organizational abilities
• Compassionate approach to patient care
• Ability to work effectively in a team environment

Exceptional Benefits Package

We believe in taking care of our team members with a comprehensive benefits package:

• Comprehensive medical and dental insurance (BCBSRI) with significant employer contribution
• Supplemental vision insurance
• Voluntary medical and dependent care flexible spending accounts
• Employer-paid life insurance and long-term disability coverage
• Up to 3% matching 403(b) retirement plan
• Competitive salary commensurate with experience
• Mileage reimbursement for travel

Work-Life Balance:

• Generous paid time off including vacation, holidays, personal days, and sick time
• Employee assistance program for personal and professional support

Professional Development:

• Center-paid training and continuing education (CEUs)
• Career advancement opportunities within our growing organization

Ready to Make a Difference?

Join EBCAP and become part of an organization dedicated to improving lives through accessible, quality healthcare. We\'re committed to creating a workplace where every team member can thrive while serving our diverse community.

Apply today and start building your career with a purpose!

We welcome candidates from all backgrounds who are passionate about making a difference in our community.