Dental Receptionist

Clyde Munro Dental Group; Glasgow; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive pay scale

Career progression opportunitieswithin

Recommend a friend bonus

Company paid GDC fee

Professional Development – access to在线

Wellbeing initiatives

Cycle to work scheme

Employee Assistance Programme

Enhanced family friendly policies

You Days – a day off for moving house

Birthday day off

Service holidays

Optical care

Discounted dental treatments

Job summary

Alexandra Park Dental Care in Glasgow is seeking a professional receptionist to provide a friendly, efficient front-desk service. You will greet patients, book appointments, collect charges, and keep accurate records using Software of Excellence, ensuring welcoming, calm and compliant patient care.

Joining Clyde Munro Group, this full-time role runs Monday to Thursday 08:50–17:30 and Friday 08:50–16:30, with a supportive team culture, opportunities for development and a focus on delivering

Qualifications

• General practice reception experience is desirable.
• Proven track record in a patient-focused reception environment.
• Willing to show the highest levels of patient care and initiative.

Responsibilities

• Provide a welcoming front-desk experience for patients.
• Use Software of Excellence to maintain accurate patient records.
• Answer calls, book appointments, and collect charges.
• Ensure reception cleanliness and smooth operation of the appointment book.

Skills

Customer service

Reception experience

Telephone skills

Teamwork

Tools

Software of Excellence

Job description

Join our Team!

We are excited to be recruiting a Receptionist to join our team atAlexandra Park Dental Care.

This is a full-time opportunity working:

• Monday - Thursday: 08:50 - 17:30

• Friday: 08:50–16:30

Alexandra Park Dental Care is located at 427 Alexandra Parade, Glasgow, with parking available on nearby streets. Our friendly team are passionate about providing first class dental care within a relaxing, comfortable and welcoming environment.

Your Role

You will be responsible for providing a professional reception service and ensuring excellent patient care in line with our practice values. In addition, you will play an important role in ensuring compliance with all health and safety guidance.

Other duties include –

• Creating a welcoming environment for patients that sets them at ease from the outset

• Maximising the use of the internal system (Software of Excellence) to ensure accurate patient records are maintained

• Answering the telephone, making appointments and collecting patient charges

• Maintaining practice reception cleanliness standards to ensure the patient has confidence in the quality of the care they will receive

• Managing the appointment book for all clinicians to ensure surgery utilisation and clinician productivity while meeting patient appointment needs

About You

• Relevant experience gained in a general practice environment is desirable

• Proven track record in a customer/patient focused reception environment is required

• Willing to demonstrate the highest levels of patient care

• The ability to work on own initiative as well as part of a team

• Enthusiastic, with an appetite to learn and develop new skills

Benefits

We know that in order to attract and retain the best talent, we must always look at ways in which we can keep our colleagues smiling. Here are some of our benefits and perks –

• Competitive pay scale

• Career progression opportunities within the group

• Recommend a friend bonus

• Company paid GDC fee

• Professional Development – access to online training and educational assistance

• Wellbeing initiatives

• Cycle to work scheme

• Employee Assistance Programme

• Enhanced family friendly policies

• ‘You Days’ - a day off for moving house or getting married

• Birthday day off

• Service holidays

• Optical care

• Discounted dental treatments

Alexandra Park Dental Care – Part of Clyde Munro Group

Here at Clyde Munro, we celebrate the individuality and personality of each practice while providing the benefits, perks, support, and structure of working within a wider group. Although each practice has its own unique culture and working environment, we all work together towards the same goal – providing the best patient care.

We have ambitious plans for growth – not only for our business, but also for the people within the Clyde Munro family. We are extremely passionate about developing our staff and pride ourselves on our commitment to support career progression within the group.