Dental Receptionist

Clyde Munro Dental Group; Ellon; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in the dental sector is recruiting a full-time Dental Receptionist for Ythan Bridge Dental Centre in Ellon. The role involves ensuring excellent patient care and maintaining reception standards while using advanced dental practice software. Ideal candidates should have relevant experience in customer-focused environments and a passion for patient care, supported by a range of competitive benefits and career progression opportunities.

Benefits

Competitive pay scale

Career progression opportunities

Recommend a friend bonus

Company paid GDC fee

Access to online training

Wellbeing initiatives

Cycle to work scheme

Employee Assistance Programme

Enhanced family friendly policies

Birthday day off

Discounted dental treatments

Qualifications

• Experience in a customer/patient-focused reception environment required.
• Enthusiastic, willing to learn and develop new skills.
• Ability to work on own initiative and as part of a team.

Responsibilities

• Provide professional reception service and ensure excellent patient care.
• Maximise the internal system usage to maintain accurate patient records.
• Manage appointment book for all clinicians and maintain reception cleanliness.

Skills

Customer Focus

Patient Care

Communication

Teamwork

Initiative

Tools

Software of Excellence

Job description

Join our Team!

We are excited to be recruiting a full-timeDental Receptionist to join our team atYthan Bridge Dental Centre in Ellon.

Ythan Bridge Dental Centre is a progressive dental practice located in the heart of the busy Aberdeenshire market town of Ellon. We offer a range of dental treatments for children and adults, all centered around enabling you to maintain your oral health.

Our four modern, fully equipped surgery practice offers NHS, private and cosmetic treatments including: facial aesthetics, tooth whitening, hygiene treatment, dental implants (including CHROME GuidedSMILE) and clear aligners. We use the latest technology to give our clinicians the best achievable results and patients the most comfortable and rewarding experience. We have a team of fully qualified and experienced nurses.

There is free parking at the practice and it is close to the bus stop. In the area there is many cafes/shops nearby and the practice looks out over to the river which is lovely for a walk at lunchtime.

Your Role

You will be responsible for providing a professional reception service and ensuring excellent patient care in line with our practice values. In addition, you will play an important role in ensuring compliance with all health and safety guidance.

Other duties include –

• Creating a welcoming environment for patients that sets them at ease from the outset
• Maximising the use of the internal system (Software of Excellence) to ensure accurate patient records are maintained
• Answering the telephone, making appointments and collecting patient charges

• Maintaining practice reception cleanliness standards to ensure the patient has confidence in the quality of the care they will receive
  
• Managing the appointment book for all clinicians to ensure surgery utilisation and clinician productivity while meeting patient appointment needs

About You

• Relevant experience gained in a general practice environment is desirable
  
• Proven track record in a customer/patient focused reception environment is required
• Willing to demonstrate the highest levels of patient care
• The ability to work on own initiative as well as part of a team
• Enthusiastic, with an appetite to learn and develop new skills

Benefits

We know that in order to attract and retain the best talent, we must always look at ways in which we can keep our colleagues smiling. Here are some of our benefits and perks –

• Competitive pay scale
• Career progression opportunities within the group
• Recommend a friend bonus
• Company paid GDC fee
• Professional Development – access to online training and educational assistance
• Wellbeing initiatives
• Cycle to work scheme
• Employee Assistance Programme
• Enhanced family friendly policies
• ‘You Days’ - a day off for moving house or getting married
• Birthday day off
• Service holidays
• Optical care
• Discounted dental treatments

Ythan Bridge Dental Centre – Part of Clyde Munro Group

Here at Clyde Munro, we celebrate the individuality and personality of each practice while providing the benefits, perks, support, and structure of working within a wider group. Although each practice has its own unique culture and working environment, we all work together towards the same goal – providing the best patient care.

We have ambitious plans for growth – not only for our business, but also for the people within the Clyde Munro family. We are extremely passionate about developing our staff and pride ourselves on our commitment to support career progression within the group.