Dental Practice Manager

Smart Dental Care; Liverpool; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Performance-related bonus

Autonomy

Career progression

Job summary

Smart Dental Care Croxteth, Merseyside, is seeking an experienced Dental Practice Manager to lead our multi-site NHS and private dental practice network. This full-time role offers up to £38k DOE and a clear pathway for career progression.

Reporting to the Principal Dentist, you will oversee operational, financial and people management across sites, acting as CQC Registered Manager, and ensuring excellent patient care and governance.

Qualifications

• Minimum 12 months' experience as a Dental Practice Manager.
• Strong leadership and team management skills.
• Proven ability to improve performance and grow private income.
• Excellent understanding of CQC compliance, governance and GDPR.
• Commercially oriented with strong communication and organisational skills.

Responsibilities

• Lead and develop clinical and non-clinical teams.
• Oversee recruitment, training, rotas, appraisals and performance.
• Drive private revenue, patient growth and treatment uptake.
• Monitor KPIs, chair utilisation and practice performance.
• Support development of specialist services (implants, orthodontics, oral surgery).
• Ensure compliance with CQC, GDPR, Health & Safety and governance requirements.
• Oversee budgets, stock control, diary management and practice systems.
• Support marketing, social media and patient engagement initiatives.

Skills

Leadership

People management

Commercial mindset

Regulatory compliance

Communication

Education

Level 4+ in Dental Practice Management or Leadership

GDC-registered clinical background

Tools

Dental practice software

Microsoft Office

Job description

Dental Practice Manager:Croxteth, Merseyside, L11 4SH

Location: Multi-site:Croxteth (8 surgeries)
Hours: Full-time (to be discussed at interview)
Salary:Up to £38k DOE (to be discussed during interview)

We are looking for an experienced, commercially minded Dental Practice Manager with a minimum of twelve months' practice management experience to lead our growing mixed NHS and private dental practice in Croxteth.

This is an exciting opportunity to play a key role in driving business growth, developing private and specialist services, and leading high-performing teams while ensuring outstanding patient care and regulatory compliance.

The Role

Reporting to the Principal Dentist, you will oversee the operational, financial, and people management of both practices, acting as the CQC Registered Manager and ensuring excellent standards across all areas of the business.

Key responsibilities include:

• Leading and developing clinical and non-clinical teams


• Managing recruitment, training, rotas, appraisals and performance


• Driving private revenue, patient growth and treatment uptake


• Monitoring KPIs, chair utilisation and practice performance


• Supporting the development of specialist services, including implants, orthodontics, oral surgery and restorative treatments


• Managing compliance with CQC, GDPR, Health & Safety and clinical governance requirements


• Overseeing budgets, stock control, diary optimisation and practice systems


• Supporting marketing, social media and patient engagement initiatives

About You

Essential

• Minimum 12 months' experience as a Dental Practice Manager


• Strong leadership and team management skills


• Proven ability to improve performance and grow private income


• Excellent understanding of CQC compliance, governance and GDPR


• Commercially focused with outstanding communication and organisational skills
  
• Confident using dental practice software and Microsoft Office

Desirable

• Level 4 (or above) qualification in Dental Practice Management or Leadership


• GDC-registered clinical background


• Experience with treatment coordination and private case conversion


• Familiarity with CBCT and intra-oral scanners

What We Offer

• Full-timehours


• Performance-related bonus based on practice growth and profitability


• Opportunity to influence the future growth of our dental practice


• Supportive leadership with genuine autonomy


• Long-term career progression within a growing organisation