Dental nurse with reception skills

Ice White Dental Practice; Grays; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading dental practice in Grays is seeking a qualified Dental Nurse with Reception skills to enhance patient care through clinical assistance and administrative support. This hybrid full-time role offers competitive hourly pay and a supportive work environment focused on both patient experience and staff wellbeing.

Benefits

Competitive salary based on experience

Professional development support

Uniform provided

NHS Pension scheme

Qualifications

• Must be a qualified Dental Nurse and GDC registered.
• Previous experience in dental reception preferred.
• Ability to work both as part of a team and independently.

Responsibilities

• Assist dentists and prepare the clinical environment.
• Manage patient appointments and inquiries at the reception.
• Ensure compliance with legislation and practice policies.

Skills

Communication

Interpersonal skills

Organisational skills

Multitasking

Education

Qualified Dental Nurse (NEBDN or equivalent)

GDC registered

Tools

Dental software systems (SOE, R4, Dentally)

Job description

We are seeking a friendly, professional, and well-organized Dental Nurse with Reception skills to join our dental practice. This hybrid role requires both clinical and administrative responsibilities to ensure the smooth running of the practice and the highest standard of patient care.

Key Responsibilities:

1. Clinical (Dental Nursing):

• Assist dentists during a variety of treatment procedures.
• Prepare and maintain the clinical environment and instruments.
• Ensure all equipment is sterilised and cleaned in accordance with infection control protocols.
• Accurately maintain patient records and charting.
• Provide pre- and post-operative care to patients.
• Offer reassurance and support to patients, especially those who may be anxious.
• Comply with current legislation, guidelines, and practice policies.

Reception / Administrative:

• Greet patients in a warm, professional manner.
• Book and manage appointments using dental software systems.
• Answer phone calls and respond to inquiries promptly and courteously.
• Handle patient check-in and check-out processes.
• Process payments and manage billing procedures.
• Maintain patient confidentiality at all times.
• Assist in managing stock and ordering supplies when needed.

Requirements:

• Qualified Dental Nurse (NEBDN or equivalent).
• GDC registered (required).
• Previous experience in a dental reception or administrative role preferred.
• Proficiency in dental software systems (e.g., SOE, R4, Dentally, etc.) but training can be provided if not.
• Excellent communication and interpersonal skills.
• Strong organisational and multitasking abilities.
• High standard of personal presentation and professionalism.
• Ability to work well as part of a team and independently.

Desirable:

• Experience in mixed dental practices.
• First Aid or CPR certification.
• Knowledge of GDPR and CQC regulations.

Benefits:

• Competitive salary (based on experience) from £13-15 per hour.
• Professional development support.
• Uniform provided.
• NHS Pension scheme if desired.

Additional Details:

• Experience: Required
• Languages: English – Advanced
• Employment: Full-time
• Schedule: 9-5 with some Saturdays if needed
• Salary: £13 – £15 hourly

About Ice White Dental Practice:

We pride ourselves on providing high-quality dental care in a warm, welcoming, and professional environment. We have a strong focus on both patient experience and staff wellbeing, with supportive, friendly staff that make a dream team.