Dental Nurse / Treatment Co-ordinator

mydentist; Cambridge; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading dental practice in Cambridge is looking for a Treatment Co-ordinator to join their experienced team. Responsibilities include managing patient enquiries and providing exceptional customer service. The role offers a competitive salary of up to £27,000 pro rata and opportunities for career growth. Applicants should have a background in dentistry and strong communication skills.

Benefits

Quarterly sales bonus scheme

Annual leave entitlement rising to 30 days

Life assurance

Health and well-being benefits

Retail discounts

Recognition for loyalty and service

Qualifications

• Experience in Dentistry needed.
• Keen to provide face-to-face customer service.
• Ability to manage patient inquiries through digital marketing.

Responsibilities

• Attract and manage enquiries from patients through digital marketing.
• Track and monitor the success of marketing activities.
• Deliver the best patient journey and manage end-to-end treatment.

Skills

Knowledge of dentistry and treatment processes

Confident communication

Social media management

Job description

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Dental Nurse / Treatment Co-ordinator, Cambridge

Location: Cambridge, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 1434331f78eb

Job Views: 29

Posted: 12.08.2025

Expiry Date: 26.09.2025

Job Description:

As a result of growth in private revenue, we are looking for a Treatment Co-ordinator to join our friendly and experienced team in our practice in historic Cambridge. Our thriving dental practice boasts:

• A friendly and experienced team who are well established and respected
• Private services offered including Implants and Aligners
• Committed practice manager who is passionate about her team's success
• Support from the practice and area managers, plus the opportunity to train alongside other experienced Treatment Co-ordinators in the area
• Open to full or part-time applicants (3 days minimum, maximum of 37.5 hours per week)

What we are looking for in the successful candidate:

• Knowledge of dentistry and treatment processes / clinical background
• Confident communicating and building relationships with patients and clinicians
• Experience running social media and/or events desirable
• Keen to be present on-site to offer face-to-face gold standard customer service

We offer a competitive package and all the opportunities you need to excel in your role and grow the career that is right for you:

• A competitive salary of up to £27,000 pro rota
• Experience in Dentistry needed
• 24 hours or 37.5 hours available (Full Time hours will be dual-sited)
• Quarterly sales bonus scheme
• Annual leave entitlement rising to a maximum of 30 days (plus bank holidays) per year with service
• Life assurance
• Health and well-being benefits
• Access to discounts at hundreds of high-street retailers
• Recognition for going the extra mile and for loyalty through service
• The confidence to approach new patients and external practice teams to market our services

As a Treatment Co-ordinator, your role will include:

• Attracting and managing enquiries from patients through digital marketing, social media, and events
• Tracking and monitoring the success of marketing activities
• Delivering the best patient journey and managing the end-to-end treatment
• Helping patients understand all private dental treatment options available to them and converting sales in line with targets
• Working closely with our clinicians to help grow their private patient portfolio
• Building referral partners within the local area

As part of {my}dentist, you’ll be joining the UK’s leading provider of dentistry, which supports more than 4 million patients each year to get access to the care they need.