Dental Health Educator

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An exciting and rare opportunity has arisen to join a busy and passionate CMHT based within the Centre of Swansea as a Band 3 Healthcare Support Worker. The post holder will be required to work as part of a team providing support to patients in receipt of Secondary Care Mental Health Services as defined by Mental Health Measure 2010. This will involve assisting individuals to achieve and maintain optimum levels of independence by providing support, choice and dignity in their daily living via assessment, implementation and evaluation of agreed plans of care. Post holders will have the opportunity to engage with a caseload with both direct and indirect supervision from registered staff and engage in lone working.

Main duties of the job

An element of the role will be supporting the qualified staff in facilitating a range of clinics such as Clozapine, Lithium, ADHD and physical health monitoring clinics consisting of taking observations and monitoring of medication side effects and it is desirable for the post holder to have phlebotomy skills. The post will also involve some administration work in relation to booking the clinics.

Working for our organisation

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

There are also apprenticeships, work placementsand volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.

Detailed job description and main responsibilities

There is the opportunity of working collaboratively with the Multi-disciplinary team (MDT) to ensure the maximum benefits to patients/residents using a patient centred approach to care which is often extremely rewarding.

Person specification

Qualifications

• Minimum of Qualification Credit Framework – QCF Level 3 (formerly NVQ Level 3) in Health or willingness to complete in agreed timeframe
• Evidence attendance at courses / study days pertinent to speciality
• Evidence of competence assessment in administration of Buccal Midazolam

Knowledge

• Evidence of maintaining their personal development
• Demonstrates an understanding of the scope of the role in the context of the nursing team
• Knowledge and understanding of the Code of Conduct for Healthcare Support Workers in Wales
• Knowledge of the fundamentals aspects of care and the importance of the promotion of health and wellbeing
• Understanding of basic physiology, e.g. normal vital signs, fluid balance, nutritional requirements
• Understands the principles of confidentiality
• Understands the principles of consent prior to undertaking care
• Understands the principles of Safeguarding adults/children to keep patients within their care safe
• Understanding of when to seek advice and escalate to the appropriate registered professional for expert help and advice
• Understanding of the Health Board’s Values and Behaviour Framework
• Understanding of caring for individuals with particular conditions; for example dementia, mental illness, learning disabilities relevant to area of practice

Experience

• Significant experience of working as a Healthcare Assistant
• Previous relevant experience in specialty

Values

• Shows empathy and compassion towards others – a natural disposition to put yourself in someone else’s shoes. Sees and treats others as individuals (patient, families, colleagues) and treats people with dignity and respect.
• Shows resilience, adaptability and flexible approach as situations arise and positivity when times are tough

Aptitude and Abilities

• Caring, compassionate attitude to patients and clients
• Able to communicate effectively with patients/relatives and carers and all members of the multidisciplinary team
• Able to undertake specific procedures involving physical skills commensurate with practice area e.g. recording of vital signs, venepuncture
• Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team.
• Able to organise self and others to achieve delegated task
• Able to effectively and appropriately escalate concerns to reduce risk and promote patient safety.
• Ability to deal with non-routine and unpredictable nature of the workload, prioritise workload and individual patient contact
• Customer care skills

Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.

Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.