Dental Administrator / Receptionist

Dental Touch; Bristol; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading dental practice in Bristol is seeking a Dental Receptionist / Dental Administrator to provide exceptional patient care and manage administrative tasks. The ideal candidate will be organized, tech-savvy, and possess strong communication skills. Responsibilities include greeting patients, managing appointments, and processing payments. Join our team and contribute to a welcoming environment for our patients.

Qualifications

• Previous experience in a dental or medical setting is desirable.

Responsibilities

• Greeting and assisting patients in person and over the phone.
• Managing appointment bookings and scheduling.
• Handling patient records and administrative tasks.

Skills

Microsoft Word

Microsoft Excel

Customer Service

Communication

Organizational Skills

Tools

CRM Platforms

R4 Dental Software

Job description

Dental Receptionist / Dental Administrator
Location: BS6 5TZ.
Salary: Dependent on experience.
Job Type: Full-time.
Hours: 38.25 hours per week.

• Monday: 08:45 - 18:15.
• Tuesday: 07:45 - 16:15.
• Wednesday: 07:45 - 17:15.
• Thursday: 07:45 - 16:15.
• Friday: 07:45 - 14:00.

Are you an organised and tech-savvy professional with a passion for patient care? We are looking for a Dental Receptionist / Dental Administrator to join our team at Dental Touch.

About the Role:

As the first point of contact for our patients, you will ensure a smooth and welcoming experience while managing essential administrative tasks. Your responsibilities will include:

• Greeting and assisting patients in person and over the phone.
• Managing appointment bookings and scheduling.
• Handling patient records and administrative tasks.
• Processing payments and insurance claims.
• Running reports and analysing data to support practice operations.
• Using Customer Relations Management (CRM) platforms to manage patient interactions and follow-ups.
• Maintaining a clean and organised reception area.
  
  

About You:

We are looking for someone who is:

• Proficient in Microsoft Word and Excel, with experience in generating and analysing reports.
• Comfortable using CRM platforms and R4 dental software.
• Highly organised with excellent attention to detail.
• Able to multitask in a busy environment.
• A strong communicator with great customer service skills.
• Previous experience in a dental or medical setting is desirable.
  
  

How to Apply:
Please email your CV and a cover letter to Mrs. Kelly Chown on [e-mail].

We look forward to welcoming you to our team!