Dental Administrative Assistant

Job summary

There is a new opportunity for an Administrative Assistant to provide comprehensive front desk and administrative support to the Dental Department.

The post holder will be the first point of contact for the department and will handle various administrative and clerical duties, including managing incoming calls, inquiries, and booking patients.

The ideal candidate will have excellent organisational skills and demonstrate computer literacy.

Main duties of the job

1. Manage incoming telephone calls and inquiries, which may be complex and sensitive, accurately taking messages, forwarding them promptly, and maintaining confidentiality.
2. Perform clerical duties such as receiving and booking patients, recording patient details, and accessing previous records using Dental software EXACT.
3. Communicate with patients to ensure medical history, consent forms, and other relevant information are completed upon arrival.

About us

Powys is renowned as a wonderful place to live and work, offering a rural health setting conducive to personal and professional growth, with patients at the heart of care. We support ambitious professionals seeking job satisfaction and are committed to your development.

Powys Teaching Health Board serves the health and wellbeing needs of Powys, the largest county in Wales, featuring stunning scenery like Snowdonia and the Brecon Beacons. We provide a diverse range of award-winning hospital, community, mental health, and learning disability services, aiming to deliver exceptional care and career opportunities for professionals making a difference.

Note: Powys Teaching Health Board accepts applications from NHS retirees wishing to return to work. For more information, contact the Workforce team at 01874 712580 or powys.workforcegeneralenquiries@wales.nhs.uk

Step into Health connects NHS employers with individuals from the Armed Forces community.

Date posted: 24 April 2025

Pay scheme: Agenda for change

Band: Band 2

Salary: £23,970 per year, pro rata

Contract: Permanent

Working pattern: Part-time

Reference number: 070-AC040-0425

Job location: Park Street, Newtown, SY16 1EG

Job description

Full job description and person specification are attached within the supporting documents. The ability to speak Welsh is desirable; English and Welsh speakers are equally encouraged to apply.