Dementia Adviser

Alzheimer's Society; Lewisham; Hybrid; GBP 25,000 - 35,000; Part time

Job summary

A charitable organization seeks a Community Based Dementia Adviser in Lewisham to provide compassionate advice and guidance to individuals affected by dementia. This role involves assessing needs and managing referrals while promoting independence for clients. Ideal candidates should possess strong communication skills and a solid understanding of dementia. Flexibility in hours is available, and travel within Lewisham is required.

Benefits

Flexibility in hours

Travel expenses covered

Supportive work environment

Qualifications

• Working experience assessing people face to face or over the telephone.
• Ability to manage a caseload of clients effectively.
• Experience in supporting individuals with challenges.

Responsibilities

• Provide advice and guidance to those affected by dementia.
• Manage referrals and assess client information needs.
• Develop proactive approaches to reach clients.

Skills

Assessing needs face to face

Outstanding communication skills

IT skills

Non-judgmental approach

Understanding of dementia

Job description

About The Role

Are you looking for a varied and rewarding career providing advice and guidance to people affected by Dementia?

Location - Community based traveling around Lewisham (expenses covered within the Lewisham boarders)

Hours - 28 hours (we are able to accommodate some flexibility. To be discussed at interview)

Alzheimer's Society strive to help people to maintain independence, improving their sense of well-being, and putting people in more control of their own lives. We promote a person-centred service so that our support is unique to each individual, based upon their own aspirations and needs.

There is no direct care element to the Community Based Dementia Adviser role, however we work passionately to provide advice, support and guidance to people affected by dementia.This role supports people in their homes where we interact face to face, over the telephone and virtually to give people the tools and knowledge to make informed decisions about their future.

You will be

• Offering a vital and compassionate advice service to support and guide those affected by dementia.
  
• Provide community based, face to face services for an increased level of support for more complex cases.
  
• Managing referrals, assisting clients in assessing their information and support needs in a person-centred manner.
  
• Signposting clients to a choice of suitable other sources of help, where the need arises.
• Developing a proactive approach in reaching people with dementia and carers who may not otherwise access our services.
  

We are looking for:

• Someone who has working experience of assessing people face to face/over the telephone with an ability to assess their needs.
  
• Deliver advice and guidance with a non-judgmental approach and outstanding communication skills.
  
• Ability tomanage your caseload of clients in a timely and effective manner.
  
• Possess the IT skills to be able to navigate and upload information onto a patient or client database.
  
• An understanding of dementia and the needs of those living with dementia and their carers would be an advantage but if you have had experience supporting with other challenges this would be taken into consideration.
  
• Able to travel regularly across the London Borough of Lewisham to clients homes and services.
  

About Alzheimer's Society

About Alzheimer's Society - who are we and what’s our mission?

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer’s Society Talent Acquisition Team via [e-mail] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.