Dementia Adviser

Alzheimer's Society; Huntingdon; On-site; GBP 21,000 - 25,000; Part time

Job summary

Alzheimer's Society is seeking a warm, organised Dementia Adviser to join our Cambridgeshire team on a permanent, part-time basis (21 hours per week across Monday to Wednesday). The role covers Fenland and Huntingdonshire, with much time spent in GP practices, home visits and community groups.

You will build trusted relationships, deliver personalised information and emotional support, and connect people to local services, with a focus on independent, community-based support.

Qualifications

• Transferable skills welcome and empathy essential.
• Experience in roles such as customer service, retail, education, housing, hospitality or community services.
• Willingness to travel across the local area to visit community spots.
• Ability to work 21 hours/week, Monday to Wednesday, on a permanent basis.

Responsibilities

• Provide personalised information, advice and emotional support reflecting each person’s values and background.
• Deliver support through home visits, GP practice visits, and partnership work with professionals and community organisations.
• Participate in triage and ensure referrals are handled promptly and fairly.
• Manage a defined caseload with accurate, confidential records.
• Connect people to local services, support networks and community opportunities to reduce isolation and improve wellbeing.
• Collaborate with health, social care and community partners for timely access to support.
• Facilitate information sessions and peer groups to help people affected by dementia access guidance.

Skills

Empathy

Communication

Organisation

Community engagement

Job description

We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive Cambridgeshire team, working 21 hours per week across Monday to Wednesday on a permanent basis.

This is a community based role covering Fenland and Huntingdonshire. You will spend much of your time out in local communities, working in GP Practices meeting people face to face, carrying out home visits, attending community groups and building relationships with local organisations. While some administrative work can be completed from home, this role is centred on being present in the community and supporting people where they are.

If you enjoy meeting people, building trusted relationships and working independently while making a real difference, this could be the role for you.

What could a typical week look like?

No two weeks are the same.

You might start your day in a GP practice, supporting patients living with dementia. listening to what matters most to them and helping them navigate the challenges they are facing. Later, you could be visiting a community group raising awareness of the work of the society

Throughout the week, you will work closely with people living with dementia, family members and carers, offering personalised information, practical guidance and emotional support. You will also connect people with local services and community groups that can help them stay active, informed and supported.

Alongside your direct work with people affected by dementia, you will collaborate with health, social care and community partners to ensure people can access the right support at the right time. You will take part in our referral triage process, helping to ensure new referrals are responded to promptly, sensitively and fairly.

You will manage your own caseload, maintain accurate records and balance a varied workload, all while keeping the individual and their needs at the heart of every interaction.

You will be part of a welcoming and supportive local team who share knowledge, reflect together and support one another. We provide ongoing learning opportunities, training and development, so you can continue to grow in your role and deepen your understanding of dementia.

You do not need previous experience in dementia, health or social care to apply. We are looking for people with transferable skills, empathy and a genuine commitment to supporting others.

You may have gained these skills through roles in customer service, retail, education, housing, hospitality, community services, charities, faith organisations or other people focused environments. Personal experience of supporting or caring for someone affected by dementia is also valuable., Build supportive and trusting relationships with people living with dementia and their carers, recognising and respecting their individual circumstances and needs.

• Provide personalised information, advice and emotional support that reflects each person's values, preferences, culture and background.
• Deliver support through home visits, telephone conversations and partnership working with professionals and community organisations.
• Participate in the triage rota, ensuring referrals are responded to promptly, sensitively and equitably.
• Manage a defined caseload, maintaining accurate, respectful and confidential records.
• Connect people to relevant local services, support networks and community opportunities that help reduce isolation and improve wellbeing.
• Work collaboratively as part of a supportive team, contributing to shared learning, reflective practice and continuous improvement.
• Facilitate information sessions and peer support groups, creating safe and inclusive spaces where people affected by dementia can connect, share experiences and access tailored information and guidance.

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

An understanding of dementia, personal experience of supporting someone affected by dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.

• Experience of providing information, guidance, advice or emotional support. This may have been gained in health, social care, voluntary, community, customer service, education, housing, retail, hospitality or other people focused roles.
• Excellent listening and communication skills, with the ability to build trust and rapport with people from a wide range of backgrounds.
• The ability to manage and prioritise your workload effectively, with appropriate support and guidance.
• Confidence using IT systems to maintain accurate and confidential records.
• A compassionate, person centred and non judgemental approach, with respect for diversity, individuality and lived experience.
• The ability to travel independently across the local area.
• The confidence to communicate with a wide range of audiences and adapt your approach to meet individual needs. You may also represent Alzheimer's Society at local events, raising awareness of dementia and connecting people with support and services.

At Alzheimer's Society, we believe no one should face dementia alone. Every conversation, every visit and every moment of reassurance can make a meaningful difference to someone living with dementia and those who care for them.

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.