Demand Planning Manager - Myprotein Retail & B2B

THG; Manchester; On-site; GBP 30,000 - 60,000; Full time

Job description

About THG

We're a fast-moving, global technology group that specialises in taking brands direct to consumers. We're home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.

We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.

Role: Demand Planning Manager - Retail & B2B

Reporting to: Head of Operations Planning

Job Location: THG HQ, Manchester (WA15 0AF) FULLY OFFICE BASED

THG Nutrition:

THG Nutrition is home to some of the best loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, and its family of brands, Myvegan, Myvitamins and MP Activewear. Our brands and people exist to break boundaries; to power and empower those who want more. We break conventions, we're a force for good, and we keep it real. These are the values that drive our team through every day.

Why be a Demand Planning Manager - Retail & B2B at THG?

Join a team that plays a pivotal role in supporting one of the fastest-growing sports nutrition brands in the world. This role offers the chance to take ownership of key processes, implement impactful improvements, and gain exposure to a wide range of exciting projects. Our fast-paced environment provides opportunities to collaborate globally and drive results in a dynamic and supportive setting.

As a Demand Planning Manager - Retail & B2B, you'll:

• Maximise product availability and sales through the Retail arm of the division globally.
• Feed forecasts into supply and production planning, collaborating to address challenges and report back to sales functions and retail customers.
• Analyse adherence to forecasts and partner with customers to enhance accuracy over time.
• Manage new Retail product launches end-to-end, ensuring seamless supply chain processes from concept to delivery through cross-departmental collaboration.
• Identify and implement improvements in supply chain processes to optimise efficiency and performance.
• Lead projects and initiatives aimed at enhancing the Retail and B2B supply chain on a global scale.

What skills and experience do I need for this role?

• Strong numerical and reporting skills, with proficiency in Excel (SQL is desirable).
• Background in supply chain, B2B, or commercial operations.
• Experience in a customer or client-facing environment.
• Ability to work independently and demonstrate initiative while maintaining attention to detail.
• Strong problem-solving skills and the ability to adapt to a fast-paced environment.
• Excellent communication and collaboration abilities to manage cross-functional projects effectively.
• Knowledge of global supply chain processes and trends is advantageous.

What's in it for me?

Career Development

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Develop your expertise through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Don't want to work on your birthday? We don't either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12 months.

Wellbeing Support

• Access face-to-face and virtual appointments with our in-house GP.
• Access our in-house CBT therapist.
• Access our 24/7 Employee Assistance Programme (EAP) provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• Access to on-site barber.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.