Demand Planner

The Compleat Food Group; Redhill; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Salary sacrifice schemes

33 days’ annual leave

Retail discounts

Job summary

The Compleat Food Group is seeking a Demand Planner for a 6-month fixed-term contract based in Redhill. You will support our supply chain by coordinating forecasts, promotions, and events to meet customer demand across our brands.

In this role you will work closely with production sites and customers, monitor EPOS data, and maintain key performance indicators. The team values ownership, collaboration, and delivering accurate forecasts.

Qualifications

• 1-3 years Demand Planning experience.
• FMCG/food/retail background desirable.
• Knowledge of forecasting systems.
• Advanced Excel skills.
• Good organisational skills with the ability to meet tight deadlines.
• Strong attention to detail.
• Ability to deliver excellent service with internal and external stakeholders.
• A strong team player.
• Ability to influence and negotiate at all levels.

Responsibilities

• Exception lines – monitor promotions, new lines, range changes and delists to keep forecast accurate.
• Forecast for external events (Easter, Christmas, bank holidays).
• Monitor EPOS and adjust customer forecasts as needed.
• Collaborate with production sites and inform planners of demand changes in a timely fashion.
• Communicate with customers and stakeholders through weekly meetings and daily interactions.
• Maintain KPIs and targets.

Skills

Forecasting

Excel

Stakeholder management

Time management

Attention to detail

Team player

Negotiation

Tools

Forecasting systems

Job description

We have a new opportunity for a Demand Planner to join our Supply Chain department based in Redhill to support our growing business on a 6 month Fixed-term Contract!

About The Compleat Food Group

At The Compleat Food Group, we’re proud to be a food business built on purpose and passion. Formed in 2021, we’re on a mission to create Food to Feel Good – great quality, tasty and affordable food that people love to eat.

We’re home to some of the UK’s most exciting and loved food brands, including Wall’s Pastry, Pork Farms, Wrights, The Real Yorkshire Pudding Co., unearthed, Vadasz, Squeaky Bean, Palace Culture, and Harvey & Brockless. Alongside our branded portfolio, we’re a leading supplier of delicious own-label pastry, sweet bakery, party food, olives and antipasti, added-value egg products, continental meats, dips and sauces and plant-based food to the UK’s major retailers, as well as across foodservice.

With over 6,000 talented colleagues across 17 sites, and an annual turnover of £1.3bn, we’re united by a shared ambition to shape the future of food for the better.

Location: Redhill, Surrey, RH1 3AS (3 days in office, 2 days flexible work from home)

Hours: Monday – Thursday, 8:30 – 17:00, Friday, 8:30 – 16:00

Contract: 6-month FTC

Why join us as a Demand Planner?

Joining The Compleat Food Group as a Demand Planner offers a unique and exciting opportunity for you to thrive in a role that values ownership, growth, and collaboration. As a Demand Planner, you will play a pivotal role in ensuring the efficient and effective management of our product demand contributes to the overall success of our organisation.

Your Duties Will Include:

• Exception lines – Closely monitor performance of exception lines (promotions, new lines, range changes and delists) to ensure the forecast is as accurate as possible.
• External Events – Pro-actively forecast for all demand impacting events in a timely manner (E.g. Easter, Christmas, Bank Holidays)
• Monitor Electronic Point of Sale (EPOS) and adjust customer forecasts as necessary to ensure supply.
• Work alongside production sites – ensuring planners are informed of any significant changes in demand in a timely fashion.
• Communicate effectively to customers, (e.g. weekly collaborative meetings and daily interaction) and key stakeholders around the business.
• Ensure account Key Performance Indicators’s (KPI’s) are maintained to set targets.

Knowledge, Skills and Experience:

• 1- 3 years Demand Planning experience
• FMCG/Food/Retail background desirable
• Knowledge of forecasting systems
• Advanced Excel skills
• Good organisational skills with the ability to meet tight deadlines
• Strong attention to detail
• Ability to deliver excellent service – both internal and external relationships are managed to the best of your ability
• A strong team player
• Ability to influence and negotiate at all levels to achieve the best outcomes

Why Join Us?

At The Compleat Food Group, we believe our people are the heart of our success. That’s why we offer a wide range of benefits designed to support your lifestyle, wellbeing, and career growth:

• Salary Sacrifice Schemes – including Electric Vehicles, Home & Tech, Cycle to Work, and SMART Pension
• 33 days’ annual leave (including bank holidays) – prorated for fixed-term contracts
• Access to enhanced retail discounts online and in-store
• Free product handouts across our sites, so you can sample and enjoy our delicious products first hand
• EV charging points – available at selected sites
• 24/7 access to GroceryAid for free financial, emotional, and practical support
• Physical Wellbeing Hub – free on-demand exercise classes, gym discounts
• Free diet & nutrition advice with access to thousands of healthy recipes
• Online wellbeing support – from mindfulness to lifestyle resources
• Financial wellbeing tools – including mortgage calculators, budgeting tools, and financial aid
• Access to a personalised online learning platform (LMS)
• Formal and informal training opportunities tailored to your role
• Performance Development Plans and regular Career Conversations
• Company Mentoring Schemeto add depth and really support your career journey
• Recognition through Club Compleat rewards

Community & Culture

• 2 paid volunteering days per year to give back to causes that matter to you
• Charity initiatives and fundraising events
• Team socials to connect and celebrate together
• Employee networks & support groups – including Women @ Compleat
• New baby gift for new parents

The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We welcome diverse talent, knowing it drives exceptional results and a better workplace.

We are committed to Fairness, Equity, Inclusivity, and Respect, we ensure all colleagues can thrive by bringing their whole selves to work. As an equal opportunity’s employer, we provide all the support you need to succeed.

Contact us with any questions about Diversity & Inclusion or accessibility during the application process.