Demand Planner

SHISEIDO; London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading company in the cosmetics industry is seeking an experienced Demand Planner in London. The role involves creating demand plans, collaborating across teams, and ensuring forecast accuracy. Ideal candidates will have strong analytical skills and experience in fast-paced sectors. Enjoy a hybrid working model and generous benefits including holidays, pension, and performance bonuses.

Benefits

26 days holiday + bank holidays + your birthday off

Holiday buy-up of up to 5 days

Generous contributory pension scheme (up to 8%)

Annual performance bonus

Private medical insurance with Vitality

Enhanced parental leave benefits

Product allocation & discount

Life Assurance up to 4x salary

Flexible Friday finish

Wellbeing programs

Qualifications

• Experience as a Demand Planner in cosmetics or FMCG sectors.
• Strong forecasting experience with a commercial focus.
• Experience with S&OP cycles.

Responsibilities

• Manage an 18-month rolling forecast for Shiseido Brands.
• Collaborate with Marketing, Commercial, and Finance teams.
• Lead monthly brand demand reviews and present insights.

Skills

Forecasting

Analytical Skills

Communication

Problem Solving

Collaboration

Tools

Excel

SAP IBP

Job description

MISSION

We are looking for an experienced Demand Planner to join the team. You will be responsible for creating a robust demand plan for the UK business as well as working cross-functionally with the wider supply chain, commercial & marketing teams, and EMEA demand teams to deliver business targets through the S&OP process.

MAIN RESPONSIBILITIES

Planning

• Manage an 18-month rolling forecast for Shiseido Brands in the UK & I market, ensuring accuracy and timeliness.
• Champion process excellence, including the S&OP process.
• Analyze portfolio performance to understand and react to demand trends.
• Provide Root Cause Analysis when results deviate from targets.
• Focus on Forecast Accuracy / MAPE with continuous improvement strategies.
• Strive to meet demand planning and supply chain KPIs to improve stock availability without increasing Excess & Obsolescence.
• Lead monthly brand demand reviews, including presenting forecast gap analysis, highlighting insights, proposing strategy or forecast amendments, and translating brand actions into forecasts.

Cross-Functional Collaboration

• Collaborate and communicate with Marketing, Commercial, Finance, and EMEA Supply Chain teams to manage forecast building blocks, including NPD launches, marketing promotions, promotional products, retailer performance, distribution amendments, phase in/out strategies, risks, opportunities, and non-saleable forecasts.

Ad Hoc

• Adapt to critical business process changes.
• Support the Demand Planning Manager in strategic planning, preparing for and attending monthly Executive S&OP meetings.

ORGANISATION

• Reports to Demand Planning Manager.
• Location: London, UK.
• Contract: Permanent.

PROFILE

• Experience as a Demand Planner in cosmetics/fragrance or similar fast-paced sectors (FMCG, Mass retail).
• Strong forecasting experience with a commercial focus.
• Experience with S&OP cycles.
• Advanced Excel skills are essential.
• Experience with SAP IBP or similar tools.
• High numeracy, analytical skills, accuracy, and attention to detail.
• Proactive, solution-oriented, and problem solver.
• Excellent communication and presentation skills.
• Strong sense of accountability.
• Persuasive, resilient, flexible, and focused on priorities.
• Team player, collaborative, adaptable, and open-minded.
• Aligned with group’s Trust8 principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success.

The benefits you'll love...

• 26 days holiday + bank holidays + your birthday off.
• Holiday buy-up of up to 5 days.
• Day off for marriage or moving house.
• Generous contributory pension scheme (up to 8%).
• Annual performance bonus.
• Private medical insurance with Vitality.
• Enhanced parental leave benefits.
• Product allocation & discount.
• Life Assurance up to 4x salary.
• Flexible Friday finish.
• Hybrid working model.
• Wellbeing programs.
• Annual career development reviews.