DEM technician

FirstGroup Internal; Penzance; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading train service provider in Penzance is seeking a motivated DEM Technician to join their engineering team. The role involves technical investigations, fault analysis, and supporting production teams. Candidates should have an NVQ Level 3 in engineering and excellent IT skills. Benefits include ongoing training, pension scheme, health care, and free rail travel. Apply via email for further details.

Benefits

Ongoing development

Pension scheme

Free rail travel

Health care

Discounts

Gym membership

Employee assistance program

Qualifications

• High attention to detail, procedural compliance, and documentation skills.
• Excellent IT skills, including proficiency in Excel, Word, PowerPoint.
• Recognised apprenticeship and/or NVQ Level 3 in engineering or equivalent; electrical bias preferred.
• 18th Edition wiring regulations certification.
• Knowledge of Network Rail standards and environmental legislation is advantageous.
• Willingness to obtain internal auditor qualification.

Responsibilities

• Liaise with suppliers and serve as the point of contact for warranty and contract reviews.
• Support production teams in delivering and improving train performance.
• Deputise for the Depot Engineering Manager when needed.
• Assess operational competencies in the workplace.
• Conduct inductions for external and internal teams.
• Manage calibrated tooling and equipment to ISO standards.

Skills

Attention to detail

Procedural compliance

Documentation skills

IT skills (Excel, Word, PowerPoint)

Education

Recognised apprenticeship or NVQ Level 3 in engineering

18th Edition wiring regulations certification

Job description

DEM Technician (Electrically Biased)

Location: Long Rock, Penzance

Department: Engineering

Description

GWR is the proud custodian of Brunel's railway, one of the most prestigious networks in the world. We operate modern trains and have exciting plans to expand our services. Serving over 100 million passengers annually, we connect over 275 stations across the South West, including Cornwall, South Wales, and London, passing through scenic areas and top tourist destinations.

We aim to transform train travel by empowering our diverse team of over 6,000 employees to deliver excellent customer experiences. We believe rail travel is relaxing, fast, efficient, friendly, and fun.

Role Overview

The Depot Engineering Manager seeks a motivated individual to join as a DEM Technician. This role involves technical investigations, fault analysis, report generation, reliability maintenance, fault finding, procedure development, process mapping, environmental issues, competency assessments, training, project management, and audits.

Main Responsibilities

1. Liaise with suppliers and serve as the point of contact for warranty and contract reviews, both on and off depot.
2. Support production teams in delivering and improving train performance through process and modification enhancements.
3. Support all GWR depots as part of an integrated team.
4. Deputise for the Depot Engineering Manager when needed.
5. Assess operational competencies in the workplace.
6. Conduct inductions for external and internal teams.
7. Collaborate with the management team to meet depot needs.
8. Manage calibrated tooling and equipment to ISO standards.

Candidate Requirements

1. High attention to detail, procedural compliance, and documentation skills.
2. Excellent IT skills, including proficiency in Excel, Word, PowerPoint, and other relevant software.
3. Recognised apprenticeship and/or NVQ Level 3 in engineering or equivalent; electrical bias preferred.
4. 18th Edition wiring regulations certification.
5. Knowledge of Network Rail standards, environmental legislation, and depot plant systems is advantageous.
6. Willingness to obtain internal auditor qualification.

Additional Information

The role primarily involves day shifts but may require out-of-hours work and travel to other sites. Ongoing training will be provided.

Benefits

We offer a supportive environment with ongoing development, a pension scheme, free rail travel, health care, discounts, gym membership, and an employee assistance program.

Our Commitment to Diversity

We value diversity and inclusivity, supporting all colleagues to be authentic and valued in our workplace.

Contact

For more information, contact Carl Cordory, Depot Engineering Manager, via Teams or at 07929394224 (0900-1600, Mon-Fri). For application details, email [e-mail].