Delivery Unit Partner

LB RICHMOND UPON THAMES & LB WANDSWORTH; London; On-site; GBP 49,000 - 61,000; Full time

Job summary

A leading borough council seeks a Delivery Unit Partner to oversee strategic improvements for service delivery. This full-time role involves collaboration with senior leaders, leading a team, and driving service enhancements to meet community needs. With a competitive salary and commitment to diversity, this position offers a significant opportunity in local governance.

Benefits

40 days annual leave including bank holidays

Flexible working

Generous pension plan

Qualifications

• Significant experience in leading diverse project teams.
• Ability to translate strategic objectives into operational plans.
• Experience in building effective relationships with stakeholders.

Responsibilities

• Lead a small team focusing on improving service delivery.
• Collaborate with service areas to form rapid improvement plans.
• Support senior leaders with evidence-led insights on service challenges.

Skills

Leadership

Project Management

Stakeholder Management

Collaboration

Data Analysis

Education

Programme Management Qualification (MSP, Prince2, Lean Six Sigma)

Job description

Job Title: Delivery Unit Partner

Salary Range: £49,939 - £60,515 per annum per annum

Fixed Term - Fulltime

Location: Wandsworth Town Hall

Objective of role

Wandsworth is a borough with big ambitions—ambitions rooted in delivering more for our residents.It’s not about doing more for the sake of it but about meeting the high expectations our communities rightly have of us: cleaner, safer streets, responsive services, and a council that delivers on its promises.

As a Delivery Unit Partner, you’ll play a key leadership role in a new team focused on turning ambition into action. You’ll work closely with senior leaders and services across the council to identify delivery priorities, track progress, and build the capacity and momentum needed to drive accountability and results.

You’ll bring strategic insight, strong collaboration skills, and a passion for public service.This is a unique opportunity to help shape how we deliver for our communities and ensure our strategic ambitions—like those set out in the London Growth Plan—translate into real outcomes.

About the role

As Wandsworth Delivery Unit Partner, you will lead a small team who will connect service areas that need support directly to the Executive Director of Change & Innovation, Chief Executive and Leader.

You will work alongside colleagues, building on the strength and skills across the organisation for future delivery.

You will provide insight into the challenges of service delivery, collaborate with service areas to form plans for rapid improvement, then stand alongside these services to support them in delivering the improvements.

You will take an evidence-led approach, putting qualitative and quantitative data together to get to the heart of why service delivery needs to improve.

You will support the Delivery Unit Programme Director in presenting the data to the Executive Director of Change & Innovation, Chief Executive and Leader of the Council regularly to demonstrate progress on agreed improvement work.

Essential Qualifications, Skills & Experience:

• Significant knowledge and experience of leading and managing diverse project teams on behalf of the Business Lead to ensure strong input from subject matter expertise
• Knowledge of techniques for planning, monitoring, and controlling programmes
• Experience of management and achieving sustainable improvements, with the ability to translate strategic objectives into operational plans
• Experience of building effective working relationships with stakeholders and influencing at all levels and areas of the business and with external partners
• Proficient skills in influencing, persuading and negotiating with a variety of stakeholders and across a wide range of disciplines to drive change and improvement.
• Programme management and/or Business Design/Analyst qualification i.e. MSP, Prince2, Lean Six Sigma, Change Management Practitioner or equivalent experience

Indicative Recruitment Timeline:

Closing Date: Sunday 29th June 2025.

Shortlisting Date: W/C 30th June 2025.

Interview Date: W/C 07th July 2025.

We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.

Useful Information

We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are alsocommitted to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers toshare thiscommitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactoryresponse to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.