Delivery Team Leader- Bestway Liverpool

TN United Kingdom; United Kingdom; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Delivery Team Leader to enhance their delivery service in Liverpool. This role involves driving a performance culture, managing transport elements, and ensuring excellent customer experiences. You'll be pivotal in building high-performing teams and achieving company KPIs while adhering to budgets. With a competitive salary and benefits like free parking and generous holiday, this position offers a chance to make a significant impact in a growing organization. If you're ready to lead and inspire, this opportunity is for you.

Benefits

Free Parking

30 Days Holiday

Pension

Qualifications

• Experience in team leadership and performance management.
• Strong customer service and stakeholder management skills.

Responsibilities

• Drive a performance management culture and motivate the team.
• Manage transport elements of customer service and achieve satisfaction targets.

Skills

Performance Management

Team Leadership

Customer Service

Stakeholder Management

Budget Monitoring

Tools

Paragon

Job description

Delivery Team Leader - Bestway Liverpool, 708, UK

At Bestway, we are currently seeking a Delivery Team Leader to join our Batleys Liverpool branch:

Venture Park Industrial Estate,
Windy Arbour Road,
Whiston,
Liverpool,
L35 1RZ
Telephone: [phone]

Job Description:

You will support and drive an efficient, effective, and successful delivery service from the nominated Delivery Centre / Hub. Your role includes ensuring a safe working environment for all, while providing excellent customer, colleague, and stakeholder experience.

Key duties include:

• Driving a performance management culture, encouraging best practice leadership, motivating the team to achieve results.
• Championing the Company Values within the Delivery Centre / Hubs.
• Managing all Transport elements of Customer Service, meeting or exceeding satisfaction targets.
• Maintaining the vehicle routing application (Paragon) for optimal results.
• Supporting daily activity scheduling to ensure availability.
• Achieving company targets and KPIs for profitability.
• Building effective relationships with internal and external stakeholders.
• Implementing and embedding company policies and procedures.
• Building high-performing teams with clear objectives, coaching, and training.
• Monitoring operational budget adherence.

In return, we offer free parking, a competitive salary, 30 days holiday (including statutory holidays), and pension.

Details:

• Job type: Full-time, permanent
• Hours: 44 hours per week

If you are looking to make an impact in an ambitious company built from humble beginnings, this could be the opportunity for you.