Delivery Team Lead - Regional Distribution

Placements24; Greater London; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Medical aid

Retirement fund contributions

Training and advancement opportunities

Job summary

Placements24 is seeking a Delivery Team Lead in East London to supervise a team of drivers and manage daily delivery operations. You will plan routes, monitor performance and ensure safety compliance while coordinating with warehousing for smooth inbound and outbound goods.

The role requires 3–4 years in delivery, 1 year in supervision, and a valid Code 10+ license with PRDP. Strong leadership and communication skills are essential for success.

Qualifications

• 3–4 years in a delivery driving role, with at least 1 year in a supervisory or team lead capacity.
• Proven experience in managing and motivating a team of drivers.
• Strong understanding of delivery logistics, route planning and vehicle operations.
• Knowledge of East London and Eastern Cape road network is advantageous.
• Excellent communication, interpersonal and leadership skills.
• Ability to handle disciplinary issues and performance management effectively.
• Basic understanding of vehicle maintenance and safety checks.
• Must possess a valid driver's license (Code 10 or higher preferred) and a PRDP.

Responsibilities

• Supervise and guide a team of delivery drivers, ensuring daily tasks are completed efficiently and safely.
• Oversee daily delivery operations, including route assignments, load management and schedule adherence.
• Conduct regular team meetings to communicate objectives, performance feedback and safety updates.
• Ensure drivers comply with all traffic laws, company policies and delivery procedures.
• Provide on‑the‑job training and coaching to drivers, focusing on safe driving practices and customer service excellence.
• Monitor driver performance, conduct performance reviews and address issues promptly.
• Assist with vehicle checks and report any maintenance issues.
• Act as first point of contact for drivers facing operational challenges on routes.
• Maintain accurate records of deliveries, driver attendance and incidents.
• Collaborate with warehouse and logistics management to ensure smooth coordination of inbound/outbound goods.

Skills

Leadership

Team management

Route planning

Vehicle operations

Customer service

Communication

Tools

PRDP certificate

Code 10+ license

Job description

About the Role

Our client, a major distribution network serving the retail sector, is seeking a motivated Delivery Team Lead to manage and support a team of delivery drivers in the East London area and surrounding Eastern Cape regions. This role is pivotal in ensuring efficient and timely deliveries of goods to various store locations, maintaining high service levels, and fostering a productive team environment. The Team Lead will be responsible for daily operations oversight, driver support, and ensuring adherence to safety and delivery protocols.

Key Responsibilities

• Supervise and guide a team of delivery drivers, ensuring daily tasks are completed efficiently and safely.
• Oversee daily delivery operations, including route assignments, load management, and schedule adherence.
• Conduct regular team meetings to communicate objectives, performance feedback, and safety updates.
• Ensure drivers comply with all traffic laws, company policies, and delivery procedures.
• Provide on-the-job training and coaching to drivers, focusing on safe driving practices and customer service excellence.
• Monitor driver performance, conduct performance reviews, and address any issues or concerns promptly.
• Assist with vehicle checks, ensure basic maintenance requirements are met, and report any vehicle issues.
• Act as the first point of contact for drivers facing operational challenges or requiring support during their routes.
• Maintain accurate records of deliveries, driver attendance, and any incidents or deviations.
• Collaborate with warehouse and logistics management to ensure smooth coordination of inbound and outbound goods.

Requirements

Minimum of 3-4 years of experience in a delivery driving role, with at least 1 year in a supervisory or team lead capacity. Proven experience in managing and motivating a team of drivers. Strong understanding of delivery logistics, route planning, and vehicle operations. Knowledge of the East London and Eastern Cape road network is advantageous. Excellent communication, interpersonal, and leadership skills. Ability to handle disciplinary issues and performance management effectively. Basic understanding of vehicle maintenance and safety checks. Must possess a valid driver's license (Code 10 or higher preferred) and a PRDP. Reliable, punctual, and possess a strong work ethic. Ability to work flexible hours as required by operational demands.

Benefits

Our client offers a competitive annual salary with potential for overtime and performance-based incentives. Medical aid and retirement fund contributions are part of the package. Opportunities for training and advancement within the distribution network are available. This role is based in East London , offering a stable position within a vital sector of the regional economy.