Delivery Support & Operations Analyst

JR United Kingdom; London; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading consultancy in London is seeking a Delivery Support & Operations Analyst to enhance operational efficiency. You'll manage contractor onboarding and performance, ensuring a smooth experience across the contractor network. The ideal candidate has 1-4 years in operations and strong communication skills. This role offers a hybrid work model, with opportunities for training and professional growth.

Benefits

Training & Development

Annual Leave: 28 days

Hybrid Working

Team Activities

Qualifications

• 1-4 years in operations, ideally within consulting or public sector.
• Strong attention to detail and confident communication skills.
• Comfortable managing reporting and data processes.

Responsibilities

• Manage onboarding and compliance checks.
• Monitor contractor performance through check-ins.
• Track and secure accurate purchase orders.

Skills

Operations

Delivery support

Project coordination

Attention to detail

Communication

Data management

Education

Degree in business or related field

Tools

Spreadsheets

CRMs

Job description

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Delivery Support & Operations Analyst, london

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Client:

Location:

london, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

22.08.2025

Expiry Date:

06.10.2025

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Job Description:

Work Hard – Be Accountable – Be a Good Human

These are our non-negotiables at SR2.

SR2 Consulting is a fast-growing consultancy supporting major UK government departments and health services with digital transformation. Backed by a socially responsible recruitment business, we’re committed to operational excellence, inclusion, and social value.

We’re seeking a Delivery Support & Operations Analyst to help us deliver a seamless experience across our contractor network, clients, and internal teams.

This role supports the full contractor lifecycle - from onboarding and compliance to reporting and client coordination. You’ll play a vital part in ensuring smooth mobilisation, accurate data handling, and operational efficiency across our public sector accounts.

Key Responsibilities

• Manage onboarding (incl. BPSS checks, SoW coordination, client-specific requirements).
• Monitor contractor performance (e.g. monthly check-ins, RAG reporting).
• Track and secure accurate POs to support finance/payroll.
• Maintain contractor and client records; support document and bid preparation.
• Monitor pipeline activity and live government tenders.
• Identify and implement process improvements and automation opportunities.

About You

• 1–4 years in operations, delivery support or project coordination—ideally within consulting or public sector environments.
• Strong attention to detail, confident communicator, and highly organised.
• Comfortable using spreadsheets, CRMs, and managing reporting/data processes.
• Degree (or equivalent experience) in business, operations, or related field.
• Aligned with SR2’s values of inclusion, collaboration, and impact.
• Knowledge of public sector onboarding/security clearance (e.g. BPSS, SC).
• Exposure to frameworks, bids, or SoW mobilisation.
• Experience supporting contractor or associate delivery models.

Why Join SR2?

• Training & Development: We invest in you, so you can be the best.
• Purpose-Driven: Donate to charities, plant trees and make our consultancy ethical.
• Epic Team Culture: Holidays, Events, On-site Gym, Volunteering, Lunch Clubs.
• Annual Leave: 28 days holiday allowance +1 day per year of tenure.
• If your Birthday falls on a weekday, take it off on us!
• Hybrid Working: We’re in the office on Monday, Wednesday and Friday.
• Working Hours: Mon to Thurs 8:30am – 5:30pm… Fridays 4pm finish!