Delivery Support Officer

Office Angels; London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading recruitment agency is seeking a Delivery Support Officer in Canary Wharf, London. The role involves coordinating inspection plans, managing diaries, and liaising with various stakeholders. The ideal candidate will have strong organizational and communication skills, and proficiency in Microsoft Office. The position is full-time, with a pay rate of £17.29 per hour, requiring extensive background checks.

Qualifications

• High level of organization and proactive approach required.
• Experience in managing diaries and correspondence.
• Ability to liaise with various stakeholders.

Responsibilities

• Coordinate inspection planning and workflows.
• Maintain effective communication with internal stakeholders.
• Manage diaries and travel arrangements for the Director.

Skills

Organizational skills

Proactive communication

Diary management

IT support skills

Tools

Microsoft Office

Job description

Delivery Support Officer - Canary Wharf (Onsite 5 days)
Location: Canary Wharf, London
Contract Type: Full-time, Permanent
Hours: 8:30 AM - 5:30 PM, Monday to Friday
Pay Rate: £17.29 per hour
Security Clearance: Extensive background checks required

We're looking for a highly organised and proactive Delivery Support Officer to join a fast-paced, high-profile team based in Canary Wharf.

Key Responsibilities

• Undertake a range of activities across all remits including, but not limited to, inspection planning, coordination of the inspector workplans, coordination of contracted inspector onboarding, support inspector recruitment, hub resourcing, arranging training events, monitoring workflows and providing IT support to inspectors.


• Develop and maintain effective workflow management in the Delivery Unit, taking appropriate action to resolve any risks to delivery and ensuring the Delivery Unit is effective and efficient.


• Create and maintain school inspection schedules by programming inspectors to suitable inspections and making the necessary adjustments to meet national and regional needs, through close liaison with Senior Her Majesty's Inspectors (SHMI), other senior managers, inspectors and the delivery support teams as appropriate.


• Take responsibility for effective and efficient inspector work programmes including inspection training hub rotas and other non-inspection time ensuring a joined-up approach across multiple priorities considering individual inspector needs.


• Maintain work systems databases to manage delivery including inspection volume inspection timelines contracted inspector recruitment inspector training; support development maintenance national management information tools which will provide effective oversight monitor delivery.


• Liaise with a diverse group internal stakeholders including senior managers inspectors maintain Delivery Unit's online communications channels necessary.


• Draft coordinate outgoing communications engage range external stakeholders across all remits.

Personal Assistant Support

• Managing diaries and correspondence to ensure efficient use of time and appropriate prioritisation for the Director


• Dealing with external stakeholders and internal staff, to accurately and appropriately screen, log and prioritise queries


• Provide high quality, accurate and well-presented word processing of minutes, papers and reports utilising Microsoft packages


• Ensure any travel arrangements, hotel bookings and conference arrangements are made well in advance


• Manage and coordinate Director diaries to ensure the most effective use of time, ensuring travel, hotel and conference arrangements are made well in advance.


• Perform secretariat duties efficiently for meetings involving setting up suitable dates, room bookings, drafting outline agenda, coordinating and circulating papers, minute taking.


• To contribute to the wider work of the Delivery Support Team as required.

General Responsibilities

• To work in accordance with client policies and procedures.


• To lead by example and uphold and embody our values at all times, ensuring the protection of children and learners is paramount.


• To contribute to organisational development initiatives as required.


• To adhere to responsibilities under health and safety legislation and policies.


• To demonstrate a positive commitment to equalities and diversity.


• To ensure the safeguarding of children and students is paramount and at all times lead by example. Demonstrating and embedding the client's core values of putting children and students first, upholding our independence, and exhibiting accountability and transparency in all we do.

Additional Requirements

• This role is office based, and may require occasional evening or weekend working.


• This role may require travel and overnight stays dependent on business needs.


• Our client have identified this role as one which will require a standard criminal record check via the Disclosure and Barring Service (DBS). This role may not bring you into direct contact with children or vulnerable adults, however it may give you access to material or sensitive information about children or vulnerable adults in the future.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.