Social network you want to login/join with:
Delivery Support Administrator, Stafford
col-narrow-left
Client:
Vets for Pets
Location:
Stafford, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
col-narrow-right
Job Reference:
2ffabf33e41b
Job Views:
5
Posted:
02.07.2025
Expiry Date:
16.08.2025
col-wide
Job Description:
Delivery Support Administrator
£25,017, 4 on 4 off, 12 hour shifts 06:00 – 19:00
The Role
At Pets we are motivated to find the best talent in the Logistics & Distribution industry. Right now, we are looking for aDelivery Support Administratorto join ourtransport teamat ourFulfilment Centre in Redhill, Stafford.
Your Responsibilities
- Provide an effective communication link between our stores and distribution teams.
- Responsible for all required communication to store colleagues and area managers relating to scheduled store deliveries including overspill, including any necessary re-delivery plans.
- Communicate with out based delivery teams, providing support and information relating to schedule and store requirements.
- Communicate to retail colleagues and out based delivery teams around airlock holiday/sickness, including any necessary re-delivery plans.
- Answer all inbound calls and emails relating to deliveries and respond effectively and efficiently.
- Accurately record and maintain data around any delivery disruption which has resulted in early/late/rolled.
- Analyse the E/L/R log to produce weekly and period KPI information, reporting anecdotal noise and concerns for review.
- Produce and issue a daily service level report which provides on time and in full data to the wider senior leadership team.
- Work cohesively with the warehouse on the management of overspill recording and produce a daily report to issue to the cross functional teams.
- Consult with new store/closure project teams to develop and establish effective communication links and ensure critical path deadlines are achieved.
- Tracking of promotional orders to ensure outbound is achieved in line with go live dates.
- Ensure housekeeping of store restrictions log/store walkthroughs/hot stores/emergency store contacts
- Develop and maintain collaborative relationships to ensure communication and feedback always remains open and honest.
- Support the SFC transport operation with day-to-day administrative duties.
What you will bring
- Good organisational skills
- Proven communication skills both written and verbal – clear communication is key for this role.
- Able to react quickly to meet changing priorities.
- Excellent attention to detail
- Good system and IT skills (Excel, Word, Outlook)
- Experience within a similar distribution environment is desirable but not essential.
- Enjoy problem solving.
- Capable of working under pressure
What you will get in return
- Attractive rates of pay.
- Annual Leave (including Bank holidays), with an increase after 2 years continuous service.
- An extra day’s holiday when it is your birthday.
- Personal Health Insurance scheme (if in Pension Scheme)
- Life assurance
- 20% Pets at Home discount scheme after 12 weeks service
- Pets’ “Treats” voluntary benefits package